G
Guest
Please, please, PLEASE get rid of the ridiculous "security" warnings. All
they really do is annoy the users by presenting frightening messages that the
application MAY contain. Users immediately panic. And after that they quickly
learn to ignore the messages altogether, producing the "yeah yeah" response
and taking the one or two clicks required to make the annoyance go away.
We have tried suggesting to our clients that we could use digital
signatures, but their response was, "But then we'd have to turn on
certification."
The bottom line is that the messages do not increase user awareness of
security issues. If anything, they desensitize users to said issues. The real
effect is that we have to spend more time on the phone with users explaining
that yes, they should run the latest Windows and Office updates and yes, the
application really does come from us, and no, those are not actual warnings
that the code "is" harmful, and yes, they should just ignore the message. Is
this really what we want to accomplish?
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...3e174a978&dg=microsoft.public.access.security
they really do is annoy the users by presenting frightening messages that the
application MAY contain. Users immediately panic. And after that they quickly
learn to ignore the messages altogether, producing the "yeah yeah" response
and taking the one or two clicks required to make the annoyance go away.
We have tried suggesting to our clients that we could use digital
signatures, but their response was, "But then we'd have to turn on
certification."
The bottom line is that the messages do not increase user awareness of
security issues. If anything, they desensitize users to said issues. The real
effect is that we have to spend more time on the phone with users explaining
that yes, they should run the latest Windows and Office updates and yes, the
application really does come from us, and no, those are not actual warnings
that the code "is" harmful, and yes, they should just ignore the message. Is
this really what we want to accomplish?
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...3e174a978&dg=microsoft.public.access.security