PnP manager berserk ??

  • Thread starter Thread starter Thomas Johansen
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T

Thomas Johansen

Hi

I have a funny problem with my Win2000 Pro machine (with latest updates/SP etc)
(Have read about this problem on XP machines as well, so thats way the cross post in a XP NG)

When I plug something into the USB or I insert a PCI card (new hardware), the "Found new hardware" user interface i coming up.

Then I select the driver, the files are copied and then I get the following error:

"An error occurred during the installation of the device"
"The system cannot find the file specified"

When I press finish, the device enumerated again and I have do everything over again. It seems it continue this way forever.

This is the case for all the devices I have tried (USB devices and a PCI WLAN card)

I have search google for any answers, but I didn't found any...

Does any one have an idea or a solution ??

(Yes.. reinstall of OS I know. But thats not a solution for a problem..)

Thomas
 
Quit cross-posting Windows 2000 questions in XP newsgroups! This group is for XP only!
Hi

I have a funny problem with my Win2000 Pro machine (with latest updates/SP etc)
(Have read about this problem on XP machines as well, so thats way the cross post in a XP NG)

When I plug something into the USB or I insert a PCI card (new hardware), the "Found new hardware" user interface i coming up.

Then I select the driver, the files are copied and then I get the following error:

"An error occurred during the installation of the device"
"The system cannot find the file specified"

When I press finish, the device enumerated again and I have do everything over again. It seems it continue this way forever.

This is the case for all the devices I have tried (USB devices and a PCI WLAN card)

I have search google for any answers, but I didn't found any...

Does any one have an idea or a solution ??

(Yes.. reinstall of OS I know. But thats not a solution for a problem..)

Thomas
 
Turn on the setupAPI logging, see
http://www.microsoft.com/whdc/driver/install/setupapilog.mspx

--
Don Burn (MVP, Windows DDK)
Windows 2k/XP/2k3 Filesystem and Driver Consulting
Remove StopSpam from the email to reply

Hi

I have a funny problem with my Win2000 Pro machine (with latest updates/SP
etc)
(Have read about this problem on XP machines as well, so thats way the cross
post in a XP NG)

When I plug something into the USB or I insert a PCI card (new hardware),
the "Found new hardware" user interface i coming up.

Then I select the driver, the files are copied and then I get the following
error:

"An error occurred during the installation of the device"
"The system cannot find the file specified"

When I press finish, the device enumerated again and I have do everything
over again. It seems it continue this way forever.

This is the case for all the devices I have tried (USB devices and a PCI
WLAN card)

I have search google for any answers, but I didn't found any...

Does any one have an idea or a solution ??

(Yes.. reinstall of OS I know. But thats not a solution for a problem..)

Thomas
 
Gee I don't know how that is going to apply to Windows 2000.

The trouble is your drivers are not not installing. Your setup is not working. If the mfg had Windows 2000 compliant drivers and you can access them in the Hardware Wizard you should have no issue.
 
I have same problem - I have tried to install three different devices,
scanner, wifi adaptor and dvd player. All three failed with same error
message. Can't have incorrect version of drivers for all three.

Steve
 
Thomas Johansen said:
Hi

I have a funny problem with my Win2000 Pro machine (with latest
updates/SP etc)
(Have read about this problem on XP machines as well, so thats way
the cross post in a XP NG)

When I plug something into the USB or I insert a PCI card (new
hardware), the "Found new hardware" user interface i coming up.

Then I select the driver, the files are copied and then I get the
following error:

"An error occurred during the installation of the device"
"The system cannot find the file specified"

When I press finish, the device enumerated again and I have do
everything over again. It seems it continue this way forever.

This is the case for all the devices I have tried (USB devices and
a PCI WLAN card)

I have search google for any answers, but I didn't found any...

Does any one have an idea or a solution ??

(Yes.. reinstall of OS I know. But thats not a solution for a
problem..)

Thomas
Click to expand...

Thomas:

I am not sure this will help you but I have fixed a couple of problems
(the dreaded Windows Installer loop and a problem with my ACPI driver)
with my Win 2k setup that "common wisdom" says the only solution for is
re-installation using a variant of this method.

It kind of sounds like you have a driver installation that hung partway
through installing. Every time you try to install a new device, Windows
finds the hung installation and tries to redo it but it fails since you
are giving it the drivers for the new device, not the one that hung. So
you could go into device manager and see if anything is listed there with
the exclamation point for a device not installed correctly or not working
and fix that and see if the problem goes away. Alternatively you could
go into the Add/Remove Hardware tab and go through that list and see if
anything in there looks like it doesn't belong. If you can't find the
problem in the device manager, the second option would be to open up your
Task Manager and go through all the running processes one by one to find
out if anything listed is a hung driver install. This takes a bit of
work and I recall having to download some utilities that allowed me to
identify the processes by ID #, tell me precisely what was associated
with them, and kill them. I recall it took me a few hours digging
through the Task Manager before I identified the one that was the hung
Windows Installer process. I think this is why people say re-installing
the OS and applications is easier than fixing what is wrong.

It also could be I wasted a few hours of time coming up with a really
complicated way of doing something that someone smarter would have
figured out how to fix in 5 minutes. Finally, keep in mind that there is
no guarantee that what I have said will apply to your problem

Good luck.
 
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