PNG files lose Transparency

  • Thread starter Thread starter Julie
  • Start date Start date
J

Julie

I recently installed Service Pack 2 for Office XP on my
system. Now all .png files imported from Photoshop lose
all transparency - they show up bordered in white. Can I
uninistall Service Pack 2 - is there a patch to fix this
problem. Help!!

Thanks
Julie
 
Julie said:
I recently installed Service Pack 2 for Office XP on my
system. Now all .png files imported from Photoshop lose
all transparency - they show up bordered in white. Can I
uninistall Service Pack 2 - is there a patch to fix this
problem. Help!!

Thanks
Julie
Click to expand...

Supposedly, SP-2 was supposed to *fix* transparency problems, not create
them.

If you're using Windows XP, you might see if a restore point was created
before the patch installs. I know that some of the things I
download/install from MS do this automatically...
 
Unfortunately this was not possible. Am I correct in
assuming that the only solution is to completely reinstall
Office XP and NOT install the patches? I have spoken with
another person who experienced the same problem - in his
case he had to completely rebuild his systems from the
operating system up.... Obviously I am hoping to avoid
this - is there anything else I can try?

Julie
 
Well, hopefully you wouldn't have to rebuild from the OS up, but you
might have to uninstall and reinstall Office XP. Sorry, I don't know of
any other solution.

Echo
 
Back
Top