Plug 'n Play still doesn't recognize HD

  • Thread starter Thread starter Dave Neve
  • Start date Start date
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Dave Neve

Hello

Still having problems with Plug 'n Play

I have a Seagate Internal HD from an old computer which I want to use as a
back up and so I've put it into a portable external drive box with a USB
connection to my computer.

Thing is the computer knows that sth has been connected but says it can't
find the driver.-(in systems, it recognizes it as a mass storage peripheral
with USB connection)

Been onto the Seagate site but they don't have generic drivers and say that
Windows drivers should work.

I've recopied usbstor.sys which handles mass stockage peripherals with USB
connections just in case the file was damaged but it made no difference.

Also tried manual installation by telling Windows where the driver file is
(on C:Drive in normal place) but same result

Any ideas please?

Thanks
 
If the hard drive is recognizable when connected directly to the computer's
IDE port (is it?) then the problem is with the external enclosure or the way
you have the drive jumpered when you place it in the enclosure. It should be
jumpered as either a single drive or a master drive without a slave. Do not
use the "cable select" jumper setting.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
Dave Neve said:
Hello

Still having problems with Plug 'n Play

I have a Seagate Internal HD from an old computer which I want to use as a
back up and so I've put it into a portable external drive box with a USB
connection to my computer.

Thing is the computer knows that sth has been connected but says it can't
find the driver.-(in systems, it recognizes it as a mass storage
peripheral with USB connection)

Been onto the Seagate site but they don't have generic drivers and say
that Windows drivers should work.

I've recopied usbstor.sys which handles mass stockage peripherals with USB
connections just in case the file was damaged but it made no difference.

Also tried manual installation by telling Windows where the driver file is
(on C:Drive in normal place) but same result

Any ideas please?
Click to expand...
Use TweakUI and assign that drive a letter near the end of the alphabet.
This is only a partial fix. Windows can't keep it's drive letters straight
and things being as they are, it thinks your external drive is C or anything
except for what it is.
 
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