Plug and Play Service not responding

S

SMB

I think I have a Virus or some crap on my WinXP Home PC. When logged in as
a User with Admin rights, the Plug and Play service cannot be stopped or
started and the device manager has nothing in it. However, when I log in in
Safe Mode as the Administrator, the service is up and running and I can see
all the devices in the Device Manager. I've deleted Users and Profiles and
created new ones - same problem. Ran several Virus and Spyware scans which
seemed to have cleaned the system. I know it'a a damn bug just don't know
how to purge it. Anyone have any ideas?

Thanks in advance.

SMB
 
M

Malke

SMB said:
I think I have a Virus or some crap on my WinXP Home PC. When logged
in as a User with Admin rights, the Plug and Play service cannot be
stopped or
started and the device manager has nothing in it. However, when I log
in in Safe Mode as the Administrator, the service is up and running
and I can see
all the devices in the Device Manager. I've deleted Users and
Profiles and
created new ones - same problem. Ran several Virus and Spyware scans
which
seemed to have cleaned the system. I know it'a a damn bug just don't
know
how to purge it. Anyone have any ideas?

Thanks in advance.

SMB
Click to expand...

Here are some general malware removal steps to go through
systematically:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

In addition, we were seeing a rash of empty Device Managers a while ago
that were caused by the Apropos malware. This fix seemed to take care
of it for most people:

AproposFix - http://www.dslreports.com/forum/remark,14679793
http://swandog46.geekstogo.com/aproposfix.exe

Malke
 
P

Plato

SMB said:
I think I have a Virus or some crap on my WinXP Home PC. When logged in as
Click to expand...

Download AVG/Avast/Adaware/Spybot to a new folder. Disable system
restore. Boot to safe mode. Install/run above. Delete nasties. Boot
normally. Run each again, update first.
 

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