plug-and-play question

  • Thread starter Thread starter Charles-Etienne
  • Start date Start date
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Charles-Etienne

Hi there,

I'm trying to install the latest driver for my ATI Radeon
7500 video. The first step would be to delete the actual
driver, but when I restart my computer Windows
automatically reinstall the old driver. How can I prevent
this from happening?

Any advice is welcome,
Thanks
 
Charles-Etienne said:
Hi there,

I'm trying to install the latest driver for my ATI Radeon
7500 video. The first step would be to delete the actual
driver,
Click to expand...

Are you following the update instruction from ATI?
It says to uninstall existing driver first?

--PA
 
Are you following the update instruction from ATI?
It says to uninstall existing driver first?

--PA
Click to expand...

Yes. Take a look :
PRIOR to USING wxp-w2k-catalyst-8-03-040610a-016126c.exe

Be sure to UNINSTALL any previous version of the RADEON
display driver prior to installing this version. See the
"Un-Install" section for instructions.

- Click START, go to SETTINGS and select CONTROL PANEL.
- Launch ADD/REMOVE programs.
- Select "ATI Display Driver" and then click the
ADD/REMOVE button.
- RESTART Windows.
Click to expand...

But when I restart windows, the original display driver is
reinstalled, so I can't install the Catalyst driver. If try
to install it anyway, I get an error message : "The
installation program coud not find any device to install
with your current hardware or software configuration. Make
sure you have the required hardware or software." (self
translated from french by the way)

Thanks
 
Hi,

If you can uninstall the driver by ADD/REMOVE PROGRAMS that's a better
way. Otherwise, I'd try this:

1) uninstall the driver.
2) DELETE the ATI directory that has the driver files.
3) RE-BOOT the machine and then install new driver.
4) WinXP should give your card a generic ATI driver, which you can install
on top of.

However, I would have thought that your new ATI driver would remove the old
driver and replace it with the new.

Andor
 
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