Pls help - unknown virus problem

  • Thread starter Thread starter John91
  • Start date Start date
J

John91

My Win XP must have got some big virus which presents anti-virus software
from running and even install!

The virus made current Norton not working (can't startup). I removed Norton.
But can't install any antivirus stuff.

Tried to install Mcafee, but always get error when installing. Installed it
under Safe mode, all ok. No virus found in safe mode. But back to normal XP,
VirusScan missing Mcmnhdlr.exe file....

Installed Spybot, but when running, can't find exe file!

Help Please...
 
John91 said:
My Win XP must have got some big virus which presents anti-virus software
from running and even install!

The virus made current Norton not working (can't startup). I removed Norton.
But can't install any antivirus stuff.

Tried to install Mcafee, but always get error when installing. Installed it
under Safe mode, all ok. No virus found in safe mode. But back to normal XP,
VirusScan missing Mcmnhdlr.exe file....

Installed Spybot, but when running, can't find exe file!

Help Please...
Click to expand...
Try the 30 day free trial.

http://usa.kaspersky.com/trials/home-users/anti-virus-7/
 
John91 said:
My Win XP must have got some big virus which presents anti-virus software
from running and even install!

The virus made current Norton not working (can't startup). I removed
Norton. But can't install any antivirus stuff.

Tried to install Mcafee, but always get error when installing. Installed
it under Safe mode, all ok. No virus found in safe mode. But back to
normal XP, VirusScan missing Mcmnhdlr.exe file....

Installed Spybot, but when running, can't find exe file!

Help Please...
Click to expand...

Try the free "House Call" online scan available at:

http://www.trendsecure.com/portal/en-US/

You may also need to boot into SAFE mode to remove the malware.
 
My Win XP must have got some big virus which presents anti-virus software
from running and even install!

The virus made current Norton not working (can't startup). I removed Norton.
But can't install any antivirus stuff.

Tried to install Mcafee, but always get error when installing. Installed it
under Safe mode, all ok. No virus found in safe mode. But back to normal XP,
VirusScan missing Mcmnhdlr.exe file....

Installed Spybot, but when running, can't find exe file!

Help Please...
Click to expand...

John,

Go to the web page below and do all it says.

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
 
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