Please suggest!

  • Thread starter Thread starter MS
  • Start date Start date
M

MS

We have a Requirement which needs to be done preferably using Microsoft

Technology.



We want an utility which should run on Exchange Server. Do not want Client

based tool.

I want to know how we can achieve this using Exchange server API / C# or

VB.Net



We are using Exchange 2003 as a Mail Server and the Requirement is to

intercept all the

Incoming and outgoing Messages and on various conditions store Info. of Mail

like From and To Mail IDs etc into SQL Server Database.

Lets Assume customer's mail ID is (e-mail address removed) and Sales Exec Assigned

to him is

(e-mail address removed). In some odd scenario of some other Sales Exec (e.g.

(e-mail address removed)) sends a mail to this customer then the utility

(which we have to build) running on EXCHANGE Server should intercept this

msg and insert a record in SQL Server DB or send a notification to

(e-mail address removed) that some other Sales Exec has sent some Mail to a

customer.
 
You need to evaluate another Microsoft product called
Customer Relationship Manager (CRM) as it supports this type
of functionality for managing sales processes.

--
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
Wauwatosa, Milwaukee County, Wisconsin USA
NET csgallagher@ REMOVETHISTEXT metromilwaukee.com
URL http://www.metromilwaukee.com/clintongallagher/
 
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