please read

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Guest

I am not able to open internet explorer or my computer... when this problem
first started happening about 2 months ago an error message would come up
saying somthing was wrong with DrWtsn32.exe....i think there may also be a
problem with wuauclt.exe i am not sure how this problem started i think it
may have been a virus.. however, now the error message doesnt even come up
anymore. I thikn this may be because i downloaded AVG (an anti virus program)
to possibly help get rid of this problem, and i think it may have deleted
these files....i dont know much more but if you have any specific questions
about my comp i may be able to answer.....please help
 
crusader67 said:
I am not able to open internet explorer or my computer... when this
problem
first started happening about 2 months ago an error message would come up
saying somthing was wrong with DrWtsn32.exe....i think there may also be a
problem with wuauclt.exe i am not sure how this problem started i think it
may have been a virus.. however, now the error message doesnt even come up
anymore. I thikn this may be because i downloaded AVG (an anti virus
program)
to possibly help get rid of this problem, and i think it may have deleted
these files....i dont know much more but if you have any specific
questions
about my comp i may be able to answer.....please help
Click to expand...

Windows version?
What happens when you try to start the computer?

You're probably best off taking it to a professional, not a chain store that
sells computers.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
:

Windows version?
What happens when you try to start the computer?

You're probably best off taking it to a professional, not a chain store that
sells computers.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
Click to expand...

xp home
and its not my whole computer that wont start, i meant like the file "My
computer" where you can scroll through the files and drives on your comp wont
start
 
crusader67 said:
:



xp home
and its not my whole computer that wont start, i meant like the file "My
computer" where you can scroll through the files and drives on your comp
wont
start
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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