Please read and help!!

  • Thread starter Thread starter JD
  • Start date Start date
J

JD

PC at my workplace. User had a HP LJ 1000 installed
under LPT1. We replaced that printer with a HP LJ 5. We
then deleted the 1000 and added the LJ 5. When we do a
print, it prints to another location in the building, not
on the LJ 5. When we log in as Administrator, it prints
fine at the LJ 5! We added the user as an Administrator,
removed and re-added the printer under her account,
printed....then it still went to another location in the
building! It's not even a HP 5 that it goes to! Very,
very, very odd....

Any help would be greatly appreciated!

Thank you!

JD
 
When the "User" prints, does he/she use the print icon on the toolbar or do
the File, Print... and ensure the correct printer is selected. It sounds as
if his/her account has a different default printer.

Cari
www.coribright.com
 
Logon with the user's account
Open a Command Prompt window
key
net use
and press Enter

If there is something listed for lpt1, key the command
net use lpt1: /d

Sounds like perhaps LPT1 has been mapped to a network printer. The net use
command will show what, if anything has been mapped to lpt1. The net use
lpt1: /d will undo the mapping.
 
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