Please please help me

[Mark Ronan]

my Outlook program is driving me insane. i can only open
it once and at that it must open in 'safe-mode'. then if
i close Outlook and try to re-open it, the computer hangs
and shut down or restart do not work. i have to manually
shut off the computer and when i try to open outlook
again, it opens in 'safe-mode' and the whole problem
starts over. this has been happening for approx. 6 weeks
please help

 

[DL]

This may apply;
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect
David