Please insert disk into drive error

  • Thread starter Thread starter summa
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summa

I have a Windows 2000 SP4 computer, that has been relatively error free
while I've used it. It gets AVG checked daily, never a virus. I use
AdAware and Spybot regularly and they too come up clean.

About a week ago, I started getting an error message at startup, right
after the icons start to appear on the desktop.

The bar at the top of the error message window says "PQV2iSvc.exe - No
Disk" and the message itself says "There is no disk in the drive.
Please insert a disk into drive \Device\Harddisk2\DR4"

PQV2iSvc.exe is PowerQuest Drive Image 7.0 that I have on the computer .
But it's been there forever. No real hardware or software changes have
occurred in recent weeks or months (from what I know, this product is
now part of the Norton Ghost product).

A little troubleshooting has shown that if I put a memory card in my
RadioShack Dazzle and click "Try Again," the message goes away, and it
stays away as long as there is a memory card in the reader. FWIW, the
card reader is drive G: to my system (C: is the OS and program HD; D: is
the data HD; E: is a CD drive; F: is a DVD drive). Pull the memory card
out of G: and the message pops up again. Not sure what exactly triggers
it though.

Remember, Drive Image and this card reader have coexisted on the
computer for a long, long time, and this error just started a week ago.

If I follow the steps in http://support.microsoft.com/?kbid=330137
(suggested on several usenet posts for people getting the "please insert
a disk" message), I see a normal mapping of drives.

I know that I could cosmetically solve this problem simply by having a
card in the reader at all times. Not good enough. I want the error
message to not appear, and I want the card reader to be used as intended
- with a card in it only when I need to read a card!

Someone please help me diagnose this problem.
 
summa said:
The bar at the top of the error message window says "PQV2iSvc.exe - No
Disk" and the message itself says "There is no disk in the drive.
Please insert a disk into drive \Device\Harddisk2\DR4"
Click to expand...

It's trying to load the program or it's on a "recently used" MRU list.

Start | Run <type in>
msconfig
<enter>
If it's under startup, run Regedit and remove the entry.

Or run MRU blaster
http://www.snapfiles.com/get/mrublaster.html
 
summa said:
I have a Windows 2000 SP4 computer, that has been relatively error free
while I've used it. It gets AVG checked daily, never a virus. I use
AdAware and Spybot regularly and they too come up clean.

About a week ago, I started getting an error message at startup, right
after the icons start to appear on the desktop.

The bar at the top of the error message window says "PQV2iSvc.exe - No
Disk" and the message itself says "There is no disk in the drive.
Please insert a disk into drive \Device\Harddisk2\DR4"

PQV2iSvc.exe is PowerQuest Drive Image 7.0 that I have on the computer .
But it's been there forever. No real hardware or software changes have
occurred in recent weeks or months (from what I know, this product is
now part of the Norton Ghost product).

A little troubleshooting has shown that if I put a memory card in my
RadioShack Dazzle and click "Try Again," the message goes away, and it
stays away as long as there is a memory card in the reader. FWIW, the
card reader is drive G: to my system (C: is the OS and program HD; D: is
the data HD; E: is a CD drive; F: is a DVD drive). Pull the memory card
out of G: and the message pops up again. Not sure what exactly triggers
it though.

Remember, Drive Image and this card reader have coexisted on the
computer for a long, long time, and this error just started a week ago.

If I follow the steps in http://support.microsoft.com/?kbid=330137
(suggested on several usenet posts for people getting the "please insert
a disk" message), I see a normal mapping of drives.

I know that I could cosmetically solve this problem simply by having a
card in the reader at all times. Not good enough. I want the error
message to not appear, and I want the card reader to be used as intended
- with a card in it only when I need to read a card!

Someone please help me diagnose this problem.
Click to expand...

I've seen it suggested to trawl the Registry and remove all references to
the drive letter your Memory card is assigned.
ie search for "G:".

Paul.
 
summa said:
I have a Windows 2000 SP4 computer, that has been relatively error free
while I've used it. It gets AVG checked daily, never a virus. I use
AdAware and Spybot regularly and they too come up clean.

About a week ago, I started getting an error message at startup, right
after the icons start to appear on the desktop.

The bar at the top of the error message window says "PQV2iSvc.exe - No
Disk" and the message itself says "There is no disk in the drive.
Please insert a disk into drive \Device\Harddisk2\DR4"

PQV2iSvc.exe is PowerQuest Drive Image 7.0 that I have on the computer .
But it's been there forever. No real hardware or software changes have
occurred in recent weeks or months (from what I know, this product is
now part of the Norton Ghost product).

A little troubleshooting has shown that if I put a memory card in my
RadioShack Dazzle and click "Try Again," the message goes away, and it
stays away as long as there is a memory card in the reader. FWIW, the
card reader is drive G: to my system (C: is the OS and program HD; D: is
the data HD; E: is a CD drive; F: is a DVD drive). Pull the memory card
out of G: and the message pops up again. Not sure what exactly triggers
it though.

Remember, Drive Image and this card reader have coexisted on the
computer for a long, long time, and this error just started a week ago.

If I follow the steps in http://support.microsoft.com/?kbid=330137
(suggested on several usenet posts for people getting the "please insert
a disk" message), I see a normal mapping of drives.

I know that I could cosmetically solve this problem simply by having a
card in the reader at all times. Not good enough. I want the error
message to not appear, and I want the card reader to be used as intended
- with a card in it only when I need to read a card!

Someone please help me diagnose this problem.
Click to expand...

I'm not really happy with my solution - I used msconfig to stop the
PQV2iSvc.exe from launching at startup. It was one of the "services"
launched. Once stopped, the problem disappeared. Of course, now I
can't run DriveImage, but that's okay because I haven't proactively used
it for a couple years anyway.

I'm still not satisfied why this problem suddenly occurred.

PeeCee suggested finding instances of G: in the registry and trimming
these out. That leaves me a bit uncomfortable. First, there are
probably hundreds of instances, and second, I can't imagine removing
ONLY the one(s) that might be causing this.

Again, any ideas of why this problem crept up, I'd welcome.
 
summa said:
I'm not really happy with my solution - I used msconfig to stop the
PQV2iSvc.exe from launching at startup. It was one of the "services"
launched. Once stopped, the problem disappeared. Of course, now I
can't run DriveImage, but that's okay because I haven't proactively used
it for a couple years anyway.

I'm still not satisfied why this problem suddenly occurred.

PeeCee suggested finding instances of G: in the registry and trimming
these out. That leaves me a bit uncomfortable. First, there are
probably hundreds of instances, and second, I can't imagine removing
ONLY the one(s) that might be causing this.

Again, any ideas of why this problem crept up, I'd welcome.
Click to expand...

Out of curiosity, did you try Pennywise's suggestion?
 
Thip said:
Out of curiosity, did you try Pennywise's suggestion?
Click to expand...

This was the suggestion:

:: >The bar at the top of the error message window says "PQV2iSvc.exe -
:: No
:: >Disk" and the message itself says "There is no disk in the drive.
:: >Please insert a disk into drive \Device\Harddisk2\DR4"
::
:: It's trying to load the program or it's on a "recently used" MRU list.
::
:: Start | Run <type in>
:: msconfig
:: <enter>
:: If it's under startup, run Regedit and remove the entry.
::
:: Or run MRU blaster
:: http://www.snapfiles.com/get/mrublaster.html

The first part was kind of what I did. I used msconfig (not a part of
Win2k actually, but I have a copy on that computer anyway) to stop
PQV2iSvc.exe from launching at startup (it was part of the processes
that started at startup). And that fixed the problem. Except
PQV2iSvc.exe was ALWAYS running on this computer, with the same card
reader attached and active, and I never got the error until last week.
So I've disabled something that, though I'd never used it, had been a
"good citizen" on my PC. Something else must have caused the problem,
and my goal is to find out what the "something else" was.

MRU blaster looks like an interesting tool, although I don't really see
what it would do for me here.
 
summa said:
This was the suggestion:

:: >The bar at the top of the error message window says "PQV2iSvc.exe -
:: No
:: >Disk" and the message itself says "There is no disk in the drive.
:: >Please insert a disk into drive \Device\Harddisk2\DR4"
::
:: It's trying to load the program or it's on a "recently used" MRU list.
::
:: Start | Run <type in>
:: msconfig
:: <enter>
:: If it's under startup, run Regedit and remove the entry.
::
:: Or run MRU blaster
:: http://www.snapfiles.com/get/mrublaster.html

The first part was kind of what I did. I used msconfig (not a part of
Win2k actually, but I have a copy on that computer anyway) to stop
PQV2iSvc.exe from launching at startup (it was part of the processes
that started at startup). And that fixed the problem. Except
PQV2iSvc.exe was ALWAYS running on this computer, with the same card
reader attached and active, and I never got the error until last week.
So I've disabled something that, though I'd never used it, had been a
"good citizen" on my PC. Something else must have caused the problem,
and my goal is to find out what the "something else" was.
Click to expand...
MRU blaster looks like an interesting tool, although I don't really see
what it would do for me here.
Click to expand...

After I posted I noticed the Svc in the file name. Rather than remove
the entry with MSconfig

Start | Run <type in>
services.msc
<enter>

Disable the file that way,
You can then enable it as a service when needed.

The fact that the error stopped is it's expecting to find the file
from an outside source, Then that it's a service - it's hard wired in.
MRU blaster won't work in this case

Run REGEDIT and search for PQV2iSvc use the MRU's to your advantage
and see what programs have accessed it last. specially the one with
the \Device\Harddisk2\DR4 path :)
 
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