Please, I need help. My i320 won't print anymore

  • Thread starter Thread starter Eric
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E

Eric

Hello,

I'm having a strange problem since this afternoon. My Canon i320 doesn't
print anymore. Its last print was done at 15.30 approx. and from this moment
it doesn't print anymore. The system (Win XP) doesn't signal any error in
the printing process, the paper is pulled normally page by page, and I hear
the printheads moving along the paper. But the paper exits the printer as
white as it was when he entered it. Nothing printed. I tried black printing
and color printing without result. The communication process seems normal as
Win XP doesn't tell a thing about a print problem. For the system the
printing was done normally. It's exactly as if there was no ink at all in
the tanks with the printer trying to jet ink that wouldn't be here, but
that's not the case. I have ink in my tanks, I see it when I test the
nuzzles.
I don't understand what's happening.

Any help would be very appreciated.

Thx in advance
Eric
 
Hello,

I'm having a strange problem since this afternoon. My Canon i320 doesn't
print anymore. Its last print was done at 15.30 approx. and from this moment
it doesn't print anymore. The system (Win XP) doesn't signal any error in
the printing process, the paper is pulled normally page by page, and I hear
the printheads moving along the paper. But the paper exits the printer as
white as it was when he entered it. Nothing printed. I tried black printing
and color printing without result. The communication process seems normal as
Win XP doesn't tell a thing about a print problem. For the system the
printing was done normally. It's exactly as if there was no ink at all in
the tanks with the printer trying to jet ink that wouldn't be here, but
that's not the case. I have ink in my tanks, I see it when I test the
nuzzles.
I don't understand what's happening.

Any help would be very appreciated.

Thx in advance
Eric
Click to expand...

First step is to stop nuzzling your printer.

Have you tried re-installing the drivers, if indeed it appears that
the printer itself is working, but documents sent to it from the PC
aren't?
 
I haven't touched a thing between the last time the printer worked normally
and the first time it decided to not print.
Do you mean I should reinstall the driver now? It seems strange to me for as
far as I knwo it's still where it's supposed to be. Or maybe there is
something I don't understand well.

Eric
 
go to the Maintenance Tab in the driver and do a couple of Deep
Cleanings. If that doesn't work, call tech support...the printhead is
clogged and they an send you a new one
 
A clogged print head won't result in completely blank pages. Something else
is going on here...

-Larry
 
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