Please Help!!

  • Thread starter Thread starter Pamela
  • Start date Start date
P

Pamela

My computer's screen resolution is on 600 x 480 pixels and the color is at 4
bit. Everytime I try to change it, nothing happens. Please help me fix this!
 
Reinstall the drivers for your integrated video or add-on video card. You
can get updated drivers from the PC, motherboard or video device manufacturers
support site.
If you don't have a disk with the drivers on it, check the PC manufacturers
support site for drivers specific to your exact make/model PC. Download and
install the drivers per their instructions.
If you fail to find drivers there and the video is integrated, check the
motherboards support site for drivers specific to your exact make/model
motherboard and chipset.
Or if you have an add-on video card installed, check the video cards support
site for
drivers specific to your exact make/model video card.

If you are not sure if the video is integrated or not, or the manufacturer of
the motherboard, video card etc., download the stand alone version of SIW from:
http://www.gtopala.com/siw-download.html

Download it to a folder on your PC.
Once downloaded go to the folder where you saved SIW and double click on the
siw.exe file.
In SIW under "Hardware" click on "Video".
Right click in the "Right" pane and click "Select all" in the popup menu.
Press ctrl+c on the keyboard to copy.
Paste the contents in a reply to this thread by clicking once in your email
reply window and the press ctrl+v to paste the contents.
Send the reply for others to view and assist you in getting the correct drivers.


--

Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then
it is a good bet you do not have the right driver installed for your display
adapter. The display adapter in your PC is either a video card or a display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see if
they contain a display adapter driver and install it using: control panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet. You can
also check the web site, if any, of the manufacturer of your PC.

If you do not know what display adapter your PC uses, you can try this
program: Aida32 available from: http://www.aumha.org/free.htm Or, you can
open the computer case, look at where the monitor plugs into the back of the
case and then check that location inside the case. If there is a card
there, you have a video card or if there is a cable or a link connected to
the motherboard, it is on-board graphics. Write down any information
displayed on either the card or the chipset on the motherboard. Then use
www.google.com to search for the information. Do not include all the data
you found in one search message--search on each piece individually. If you
include all the information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order to
see the information. Be careful of static electricity as it can fry
components. Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it. Don't work
on carpeting since shuffling your feet on it can generate static electricity
after you grounded yourself. Remove the one screw that holds the card in
place and using a rocking motion (left to right and back), pull the card
straight out.

Finally, if your graphics problem is not the result of a fresh system
installation and the display was correct at some recent point, you could try
a system restore and see if that restores the correct driver. The help file
has info on system restore should you need it.

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience
 
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