Please help with this IE 6 Runtime Error!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When in Internet Explorer, every now and then I will get the following error
"box":

"Microsoft Visual C++ Runtime Libray

Runtime Error:

Program: C:\Progra~1\Common~1\zfow\zfowa.exe

This application has requested the Runtime to terminate it in an unusual way."

I tried running every spyware remover known to mankind with no change. Any
ideas what this is and how to get rid of it?
 
No real idea what sort of parasite it is, but the first thing I would
do is stop it running. It may have another process zfowm.exe to stop.

Look in Startup to stop it being started at boot.
Start-Run-MSCONFIG-Startup tab.
There should be a "zfow" there that you can uncheck.

If you cannot see anything in Msconfig then:

Start-Run-msinfo32
Click the + beside Software Environment to expand.
Click Startup Programs
Ctrl+A to Select All, Ctrl+C to Copy.
Paste that information in your message.

....Alan
 
Hi monica :-)

You don't mention what version of Windows you are using, so I'll have to
make some guesses here. Check the information below and see if it helps:

First, if you have not already down so and have it, disable Windows
Messenger Service, as some sites use that to bombard you with
pop-up windows.

For W2k, NT, XP, home, XP Pro:
http://www.itc.virginia.edu/desktop/docs/messagepopup/

For W98 and ME:
Control Panel>Add/Remove programs>windows set-up tab>system
tools>details>un-check WinPopup>OK>apply>OK out. Re-boot if necessary.

How to Remove or Disable Windows Messenger on Windows XP
http://www.pchell.com/support/removemessenger.shtml
Remove Windows Messenger from Internet Explorer
http://www.softheap.com/newadmin/remove_windows_messenger_from_internetexplorer_01bf_1.html

Also..if you have the Yahoo Toolbar or Companion, uninstall it. If you have
any 3rd party toolbars or utilities, disable them and see if that helps.

Check the information here:

You receive a "This application has requested the Runtime to terminate it in
an unusual way" error message when you run a custom Microsoft Visual C++ 6.0
program in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;884538&FR=1&PA=1&SD=HSCH

Error Message: Runtime Error Program: D:\Setup.exe this Application Has
Requested the Runtime to Terminate it in an Unusual Way…
http://support.microsoft.com/?scid=kb;en-us;811807

Runtime Library Microsoft Visual C++, Runtime Error Program
C:\Windows\Explorer.exe or Iexplore.exe, abnormal program termination.
http://www.doxdesk.com/parasite/CommonName.html
also make sure you don't have both the Sun JRE and the Microsoft VM JIT
compiler enabled.

Runtime Library Microsoft Visual C++, Runtime Error Program
C:\Windows\Explorer.exe or Iexplore.exe, abnormal program termination.
http://www.doxdesk.com/parasite/CommonName.html
or
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.BK
also make sure you don't have both the Sun JRE and the Microsoft VM JIT
compiler enabled.

Hope this helps.

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
monica said:
When in Internet Explorer, every now and then I will get the following error
"box":

"Microsoft Visual C++ Runtime Libray

Runtime Error:

Program: C:\Progra~1\Common~1\zfow\zfowa.exe

This application has requested the Runtime to terminate it in an unusual way."

I tried running every spyware remover known to mankind with no change. Any
ideas what this is and how to get rid of it?
Click to expand...

Don't worry about it. You know what it means? It means the program didn't
like how you closed or terminated the application. It is nothing serious
 
Hi monica :-)

It is also possible that you have a hijacker and/or malware on your system
that is causing this problem. In addition to updating and running your AV,
download, install and run the programs below in Safe Mode with Hidden Files
enabled. Some malware can replicate itself repeatedly if not removed
properly, so even if you have run some of the programs listed here, it is
important that you run them again according to the information below so that
Windows is not operating to hide any files 'in use' Follow all instructions
carefully:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

Also…empty your Recycle bin.

Then do the following:

WARNING>>>> Backup all documents and files before removing any spyware!!

Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
or here
http://www.trendmicro.com/cwshredder/
and About Buster, which searches for hidden .dlls that recreate the malware.
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
AdAware Tutorial -
http://www.bleepingcomputer.com/forums/index.php?showtutorial=48
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
SpyBot S&D Tutorial -
http://www.bleepingcomputer.com/forums/index.php?showtutorial=43
Microsoft Windows Antispyware Program (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure that you choose "fix" or "clean".

Download Pocket Killbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily

Download, install, and run HiJackThis - it is one of the most important
tools to help clean your system of scumware. Follow the instructions
carefully:

How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below:
CastleCops HiJackThis Forum
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
or Bleeping Computer HiJackThis Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the program experts there to evaluate your log and advise you of
any
necessary steps to clean your system.
(Note: Look for and read the "Important- Read This First" messages in the
sections for HiJackThis logs so that you follow proper procedure. You will
have to Register before posting on these Forums. Please follow all posting
instructions carefully to avoid having your log deleted or ignored.)

Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

How to Show Hidden Files
http://snipurl.com/6rl8

Hope this helps.

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Back
Top