Please help update problem

[Joe Noel]

Running windows XP home with service pack on a TOSHIBA laptop.
I tried to run an update for a program, and got the message that
the program was not able to access [windows installer service].
trying to run the full version of this program give the same
error message. Could someone please tell me how to resolve this
problem.

 

[TaurArian [MVP]]

Windows Installer 3.1 Redistributable (v2)
http://www.microsoft.com/downloads/...fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en


How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;[LN];555175

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Windows Installer Cleanup Utility
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

 

[d_may]

Joe, you may not have this windows installer service enabled. To do so do
the following.
Start< run<misconfig<enter<startup tab<enable the service you want. Windows
installer needs to be (Enable)
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best of luckJoe.