Please help-this is so annoying!

[Nellie]

Just recently - in the past week - I can no longer open a PSP (Paint Shop
Pro) file attachment. I get a message that WinXP has BLOCKED this file and
I cannot even save it to my computer - I have no option to save it!

I have researched everywhere and tried numerous things and cannot seem to
get this to stop.

I don;t know if attachemtns are allowed here , but if they are I can capture
the error message and post it for you.

Please help me -- I am in several stationery and PSP groups and I want these
files!

Thanks,
Nellie

 

[Wesley Vogel]

OE | Tools | Options | Security tab | Under Virus Protection,
click to clear the Do not allow attachments to be saved or opened that could
potentially be a virus | Click Apply | Click OK

Images are blocked when you open an e-mail message in Outlook Express on a
Windows XP Service Pack 2-based computer
http://support.microsoft.com/kb/843018

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Nellie]

It is not now nor has it ever been checked. I even tried checking it then
rebooting. Then unchecking it and rebooting again - no change.

Any other help anyone?

Thanks,
Nellie

OE | Tools | Options | Security tab | Under Virus Protection,
click to clear the Do not allow attachments to be saved or opened that could
potentially be a virus | Click Apply | Click OK

Images are blocked when you open an e-mail message in Outlook Express on a
Windows XP Service Pack 2-based computer
http://support.microsoft.com/kb/843018

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Harry Johnston]

Just recently - in the past week - I can no longer open a PSP (Paint Shop
Pro) file attachment. I get a message that WinXP has BLOCKED this file and
I cannot even save it to my computer - I have no option to save it!

I suggest you install Mozilla Thunderbird and use it instead of Outlook. It can
import your existing email.

<http://www.mozilla.com>

In fact, even if you didn't want to shift email clients, you could use
Thunderbird to save the attachments you want and keep reading other email in
Outlook. (In this case you shouldn't configure Thunderbird with your mail
server settings, just import the mail from Outlook when you need to save
attachments.) Obviously not the ideal solution - but it would solve your
immediate problem.

Harry.

 

[Nellie]

Just recently - in the past week - I can no longer open a PSP (Paint Shop
Pro) file attachment. I get a message that WinXP has BLOCKED this file
and
I cannot even save it to my computer - I have no option to save it!

I suggest you install Mozilla Thunderbird and use it instead of Outlook. It
can
import your existing email.

<http://www.mozilla.com>

In fact, even if you didn't want to shift email clients, you could use
Thunderbird to save the attachments you want and keep reading other email in
Outlook. (In this case you shouldn't configure Thunderbird with your mail
server settings, just import the mail from Outlook when you need to save
attachments.) Obviously not the ideal solution - but it would solve your
immediate problem.

Harry.


Thanks Harry. I do have a work-around, and much easier than installing
Tbird. I simply click Forward and forward the mail to a web-only address of
mine on myway.com which is not Pop3 or IMAP and therefore accessed only by
my IE, not OE. I scroll down to the attachment and click DOWNLOAD and it
downloads just fine to my hard drive. Then I can click to open it with
Irfanview and no problem - but I really want to find the security update
that did this to my OE so I can uninstall it! It might have been meant for
MS Office or for WinXP -- I have no clue what did it. I have changed my
options to not have updates install automatically anymore. I will do it
manually - one at a time - so I can tell what messed something up.

Nellie

 

[Nellie]

Oh -- one more comment and a thanks for trying, Wes....

I have had SP2 installed for ages - nothing was wrong until last week when a
security update installed itself - and I don't know which one it was that
screwed this up. I am in numerous PSP groups and never had any problem
until last week.

Nellie

OE | Tools | Options | Security tab | Under Virus Protection,
click to clear the Do not allow attachments to be saved or opened that could
potentially be a virus | Click Apply | Click OK

Images are blocked when you open an e-mail message in Outlook Express on a
Windows XP Service Pack 2-based computer
http://support.microsoft.com/kb/843018

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[HEMI-Powered]

Today, Nellie made these interesting comments ...

Oh -- one more comment and a thanks for trying, Wes....

I have had SP2 installed for ages - nothing was wrong until
last week when a security update installed itself - and I
don't know which one it was that screwed this up. I am in
numerous PSP groups and never had any problem until last week.

Hope you find an answer to your dilemma, but your statement above
should give you pause - NEVER let Windows auto-update EVER! Yours
is exactly the kind of problem so many people talk about - their
PC was working fine, an update of some sort installed itself,
then Poof! I have mine set to "notify but do not download" and I
always set my own RP before allowing MS to even download an
update(s) and I set another one before I allow an install. And, I
often lurk here and other places for a day or two to see if
others have had difficulty.

If you haven't already, try rolling your system back to the day
before you think all this happened. In future, strongly consider
buying a good imaging utility that you can use to periodically
back up your system, and beware of the updater in the night!

Again, good luck in finding a solution to your vexing problem.

 

[Harry Johnston]

[...] but I really want to find the security update
that did this to my OE so I can uninstall it!

If you manage to identify the update, make sure you read the associated security
bulletin and make an informed decision whether to keep it or not. There is
probably a better way to fix your problem than to leave your system unpatched.

Also note that Microsoft product support for security updates is free of charge,
so if you can demonstrate that a particular update is causing problems you can
phone them for help.

Harry.

 

[Nellie]

Ok folks -- I identified and followed the instructions here and VIOLA! Gone
is my problem.
http://www.slipstick.com/outlook/esecup.htm#remove

I hate updtaes that cannot be uninstalled without a hassle! And this
particular update carried over to my OE -- it did not just affect MS Office.


Nellie

[...] but I really want to find the security update
that did this to my OE so I can uninstall it!

If you manage to identify the update, make sure you read the associated
security
bulletin and make an informed decision whether to keep it or not. There is
probably a better way to fix your problem than to leave your system
unpatched.

Also note that Microsoft product support for security updates is free of
charge,
so if you can demonstrate that a particular update is causing problems you
can
phone them for help.

Harry.