Please help me identify and remove this virus!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

The problem is....when I start my computer and it gets to the desktop page,
my set wallpaper flickers between black, White, and a page stating that I
have spyware on my computer. Attempts to open any programs fail....and a
bureau window opens to say something like:

Internet Explorer can not find HTML which is nessasary to run active
desktop.
If you want to cancel active desktop click OK!!

When I click "OK" Nothing happens.....and all the while the computer is
running feverishly!!!!!

I'm completly lost......any info would help a great deal!

Thanks,
Nienow
 
Please consult the experts in the virus removal newsgroup:
news://msnews.microsoft.com/microsoft.public.security.virus

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym&plfid=23&pkj=YVXRORVWHFHMFNZMBBX

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?­id=827315

Download Ad-aware SE and scan your PC for the presence of sp­yware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Antivirus software: Frequently asked questions
http://www.microsoft.com/athome/security/protect/antivirus.mspx

3 Simple Steps to Help Ensure the Protection of Your PC
http://www.microsoft.com/athom­e/security/protect/default.msp­x

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| The problem is....when I start my computer and it gets to the desktop page,
| my set wallpaper flickers between black, White, and a page stating that I
| have spyware on my computer. Attempts to open any programs fail....and a
| bureau window opens to say something like:
|
| Internet Explorer can not find HTML which is nessasary to run active
| desktop.
| If you want to cancel active desktop click OK!!
|
| When I click "OK" Nothing happens.....and all the while the computer is
| running feverishly!!!!!
|
| I'm completly lost......any info would help a great deal!
|
| Thanks,
| Nienow
 
Hey Carey........How about an easier route. I don't use outlook exspress and
I don't want to subscribe to anything!

Is there any other way to get help or to contact them?

Thanks
 
Nienow said:
Hey Carey........How about an easier route. I don't use outlook
exspress and I don't want to subscribe to anything!

Is there any other way to get help or to contact them?

Thanks
Click to expand...

You can use a different newsreader; you don't have to use OE. Go through
the following malware removal steps, doing everything with updated
tools in Safe Mode. Get the tools/updates from a different, known-clean
computer with an Internet connection and a cd burner (or have a usb
thumbdrive with enough capacity to transfer the files).

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
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