Hi,
You might have a full or corrupted cache. Delete the Temporary Internet
files folder for that user account. See:
http://mvps.org/winhelp2002/delcache.htm It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
- - -
Malware is another possibility. No one program can remove all malware. Start
by downloading and running CWShredder, Ad-aware and Spybot. Check for
updates before running Ad-aware or Spybot.
See:
http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
More security tips at
http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups:
http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Be patient. It's a busy forum.
HijackThis logs are also analyzed at these (and other) forums:
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
- - -
Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
toolbars and other add-ons for IE, anti-virus, etc. Take a look at any
program that might be interfering with IE. You may have to reinstall, or not
reinstall, a program. If you disable a third-party firewall, be sure to
enable the Windows firewall.
Hope this helps,
Don
[MS MVP- IE/OE]
