Please fix the scrolling issue

[xyz]

It is very annoying and I am tiring of answering questions
from users who complain of this new "feature" Very
annoying.

 

[mac]

It is very annoying and I am tiring of answering questions
from users who complain of this new "feature" Very
annoying.

Where have you been doing that PT?

 

[Angela]

I haven't seen any answers from you solving this problem - tell me
where to look for them?

 

[mac]

I haven't seen any answers from you solving this problem - tell me
where to look for them?

If you have this problem Angela?
The recent Microsoft Update No. 824145 is the probable cause. MS is
working on a new version.

Others have suggested to click on the small horizontal bar below the down
arrow on the scroll bar.

If still no joy you can remove the update with the Add/Remove programs
Applet.
You will however lose the security protection.

 

[Angela]

Thanks Mac, I'll keep the update but look out for the
fix...................merry Christmas!

Angela

 

[xyz]

So I have a choice. Remove the security fix or live with
a browser that does not function properly.... hmmmm...

Nice choice.

 

[mac]

So I have a choice. Remove the security fix or live with
a browser that does not function properly.... hmmmm...

Nice choice.

But you said:

"It is very annoying and I am tiring of answering questions
from users who complain of this new "feature" Very
annoying."
? Now you can?

 

[Joe McArthur]

It is very annoying

I'm in agreement with you there.

and I am tiring of answering questions from users who complain of this
new "feature" Very annoying.

It's not clear exactly where your answers to complaining users' questions
took place (here in the NG, or out on the street someplace), but my advice
to you is this ... don't bother, unless your being properly compensated for
doing so or otherwise responsible to do so as part of your job. If you
feel compelled to do so, for some personal reasons, then just do as I do -
tell the person that there have already been about a zillion posts by other
lazy people, such as themselves, about this topic, and to simply open their
$#@! eyes and take a look.

Joe

 

[Charlie Tame]

I'm in agreement with you there.


It's not clear exactly where your answers to complaining users' questions
took place (here in the NG, or out on the street someplace), but my advice
to you is this ... don't bother, unless your being properly compensated for
doing so or otherwise responsible to do so as part of your job. If you
feel compelled to do so, for some personal reasons, then just do as I do -
tell the person that there have already been about a zillion posts by other
lazy people, such as themselves, about this topic, and to simply open their
$#@! eyes and take a look.

Joe

There are in fact a couple of issues. A number of people I know seem to feel
that "Reading the instructions" is some sort of insult to their
intelligence, and this applies to virtually anything they try to set up. Of
course when it then doesn't work properly they blame everyone else including
the manufacturer who apparently "Didn't design it properly".

Then there are reluctant users who are forced to use a computer (say at
work) and others I call "TV People". The common factor here is that they
expect the computer to always behave like the TV - everything in hardware so
if you select channel 1 you get channel 1 and there's an end to it. When the
"TV-like" machine fails to do as expected it's not something "They" can have
done, it's a "Fault". In some cases, which I'm sure you have seen at work, a
user will do the equivalent of turning the monitor around and then calling
tech support to complain they can no longer see the screen. In some ways
this is "Our" fault because we demand "Flexibility" and tend to assume that
anyone using a computer will have at least a little interest in how the
thing works and what it's doing. Frankly the majority don't seem to, instead
regarding it as a "Nuisance - but you have to use them nowadays don't you?"

For this reason they get set into a pattern of "Press this / that happens
and press that / this happens". When something unexpected happens it's
someone else's problem.

The easiest solution may be to set up a few different signatures with links
and provide the answer if they want it.

Charlie