Please advise how to solve Microsoft VBScript runtime error '800a0

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  • Start date Start date
G

Guest

I am using Internet Explorer 6.0+ with Windows XP. When I accessed Factiva, I
received the error message:

Microsoft VBScript runtime error '800a000d'
Type mismatch: 'majorV'
/en/gen/aspheader.asp, line 705

I followed the document http://support.microsoft.com/kb/219160 (Ran
FrontPage Detect & Repair and installed Microsoft Data Access Components 2.7.
I repeated these steps.) However, the problem persists.

I would appreciate any advice to resolve this matter.
 
I take it your error occurs when accessing http://www.factiva.com/ with IE
6? If so, then I don't think that article you mentioned applies. Usually
such errors are on the server-side, or with the web site itself, and are
temporary - some bad code has gotten on the page. Right now I can access
the page with IE 6 on WinXP SP-2 with no error.

Does the site in question display okay? If so, in IE go to Tools...Internet
Options...Advanced tab, Browsing section and uncheck "Display a notification
about every script error", click Apply, click Okay.

If the site does not display correctly, try updating/reinstalling your
scripting engines from here:
http://www.microsoft.com/downloads/...4b-4622-86eb-95a22b832caa&DisplayLang=en--Jon R. Kennedy MS MVP/IECharlotte, NC (e-mail address removed)"leegreen" <[email protected]> wrote in messagenews:[email protected]...>I am using Internet Explorer 6.0+ with Windows XP. When I accessed Factiva,I> received the error message:>> Microsoft VBScript runtime error '800a000d'> Type mismatch: 'majorV'> /en/gen/aspheader.asp, line 705>> I followed the document http://support.microsoft.com/kb/219160 (Ran> FrontPage Detect & Repair and installed Microsoft Data Access Components2.7.> I repeated these steps.) However, the problem persists.>> I would appreciate any advice to resolve this matter.
 
If you continue to have this problem, please email
(e-mail address removed) .

Rgds
Glenn Fannick
Product Development Mgr
Factiva
 
Many thanks for your advice. Just to clarify, the error occurs when I access
Factiva after I login to an institution/library (which I am a subscriber). I
have downloaded and installed the Windows Script 5.6; I still receive the
same error message. The library staff advised me to go to Tools > Windows
Update. I tried but I got a blank page. (I have not used this function before
as I currently receive and install updates automatically.) I would certainly
appreciate any further advice.
 
Thanks for your support. As I have mentioned earlier, I access Factiva
through a subscription with an institution/ library. The Library staff
advised me to use Tools > Windows Update; but I got a blank page. Now I have
another issue to resolve. Meanwhile, I am using Lexis
Nexis as an alternative.
 
Your HTTP_USER_AGENT string is being stripped before your browser request is
arriving on the Factiva web server, most likely by the proxy server you are
using to access the Internet. This error is occurring because the Factiva
site is trying to parse this string to verify that the browser you are using
is approved for accessing Factiva products. Since there is no string to
parse, the VB code is throwing a type mismatch exception because its looking
for an integer major version number to compare in a ">=" expression against
a minimum supported major version number.
 
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