Playing videos in Powerpoint

  • Thread starter Thread starter John Mulcahy
  • Start date Start date
J

John Mulcahy

I have Windows 2000, Powerpoint 2002. I used to be able to
insert and play videos, WMV, AVI, MPG etc. But recently I
insert the video fine but everytime I try to run it the
image just goes white.

I thought it was Windows Media player 9 so removed it but
no good. I have reinstalled Powerpoint but still no Joy.

Help!!!!

Please
 
Please verify that you have the latest driver for your video card. A visit
to the manufacturer's website is required to do that. Then read through the
tutorial at http://www.soniacoleman.com/Tutorials/PowerPoint/multimedia.htm
with special attention to the third section and the MCI settings. It's
possible that your MCI settings have been modified by the installation of
Real Player or some other "player" software. Let us know if any of that
helps.
--

Sonia, MS PowerPoint MVP Team
http://www.soniacoleman.com
(Tutorials and Autorun CD Project Creator)
PowerPoint Live! - Featured Speaker
Tucson, AZ; October 12-15, 2003
 
Thanks for the email,

I have checked the MCI settings and everything looks fine.

I have rebooted in safe mode and the file will still not
run in Powerpoint.

It does run fine in mplayer2.exe and also if I insert it
into Word 2000 it also runs file.

I did have Real One installed but removed it when the
problem started. So I do not think it is that.

Any other possible solutions.

I am desperate not to have to reinstall Windows from
scratch as I am running some software that I no longer
have the disks for and it would be a nightmare to put
everything back on.

Many thanks for any possible ideas.

PS
Could it be anything to do with a critical Windows Update
I downloaded. I think the problem occured around the same
time. Also I am running Office 2000 but have Powerpoint
2002 which I needed in order to run Producer.
 
Removing Real One doesn't fix the problems it creates. Please check the MCI
settings again, very carefully, character by character. Make sure nothing
has been modified or deleted.

The test you should run is in mplay32.exe, not mplayer32.exe or
mplayer2.exe. Please try that test again if you didn't test in mplay32.exe.

If it doesn't run in Safe Mode, then it isn't your video driver, so that was
a good test. One thing eliminated!

The other thing that could be the problem is if the codec is not installed
on your system. Where did you get the video you are trying to insert? If
you created it, what codec did you use?
 
Sonia,

Just to update you. I tried everything listed below and
several other things. Eventually I bit the bullet and
performed a new clean install of windows. I Installed all
the software from scratch so it was completely clean and
low and behold the problem was still there!

I tried running it on another machine and it runs fine.

I think this is one problem I have to give up on.

It has to be a hardware error somewhere, I think.

Thanks for your help

Regards

John M.
 
You might check Google Groups for keyword Chuck Norris to
microsoft.public.powerpoint newsgroup. Chuck fought with something
similar for quite awhile, and I think he finally got things working. But
after seeing what he went through, I think giving up might be a fine
solution! ;-/

Echo
 
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