Planner from Outlook 2003 shows as email (only - no appt) in 2000

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi there -

When I send a meeting planner to my co-worker, the meeting planners show up
as a plan email and he can't "accept" the meeting. I'm on Outlook 2003 and
he is on Outlook 2000, but I swear this used to work. Note, this is also
being sent to someone that is not on our outlook server (external address).

Has anyone experienced this and how do we fix it?

thanks
Louise
 
There is a known incompatiblity between Outlook 2000 and later versions
related to reminders on meeting requests sent in iCalendar (aka iCal)
format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000
post-SP3 hotfix described in this article:
http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending you an iCal
meeting request.

-- Tell the senders to send to you in native Outlook meeting request (RTF)
format, not as iCal.
 
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