plain, recycle, color and bond paper

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eager

I did a service call on a canon color machine in a print shop yesterday.
They were using recycle paper, but the setting for paper type was plain. To
my surprise, the customer told me that there is no difference between plain,
recycle, color and bond paper and they refused to change the setting for the
paper type as this would be time consuming to change the setting on 40
computers or for the end user to specify the paper type when they print
.....

Any feedback would be appreciated.

Thanks
 
I really didn't think it changed any printer setting when you picked
plain over recycled or color. I thought it it only made a difference
between paper, photo, card stock and maybe bond.
 
eager said:
I did a service call on a canon color machine in a print shop yesterday.
They were using recycle paper, but the setting for paper type was plain. To
my surprise, the customer told me that there is no difference between plain,
recycle, color and bond paper and they refused to change the setting for the
paper type as this would be time consuming to change the setting on 40
computers or for the end user to specify the paper type when they print
....

Any feedback would be appreciated.

Thanks
Click to expand...

There is certainly a difference between some recycled paper and other paper but
the real question is whether the customer is getting satisfactory results. If
they are then I would agree with them, why change the settings? No damage to
the printer will result from not changing the settings.
Tony
MS MVP Printing/Imaging
 
Tony said:
There is certainly a difference between some recycled paper and other
paper but
the real question is whether the customer is getting satisfactory results.
If
they are then I would agree with them, why change the settings? No damage
to
the printer will result from not changing the settings.
Tony
MS MVP Printing/Imaging
Click to expand...

Of course, that damage to the printer will result from not changing the
settings. You must know that the machine runs and different speeds according
to the paper type. As a matter of fact, they were running heavy 1 paper as
plain, and the fuser unit that costs $3000.00 was damaged. The customer is
getting satisfactory results and can do whatever they want, but next time
they want me to replace their fuser prematurely, they are going to pay.
 
eager said:
Of course, that damage to the printer will result from not changing the
settings. You must know that the machine runs and different speeds
according to the paper type. As a matter of fact, they were running heavy
1 paper as plain, and the fuser unit that costs $3000.00 was damaged. The
customer is getting satisfactory results and can do whatever they want,
but next time they want me to replace their fuser prematurely, they are
going to pay.
Click to expand...
Eager - you have added an additional issue - the thickness or weight of the
paper. As I read the OP I think the question had to do with plain,
recycled, or bond paper of similar weights. Go to any "big box" office
supply (like Office Depot) or a paper house that deals with the printing
trade or large retail purchasers and you will find comparable weights of
paper in the 20# to 24# range that are the three types the OP mentioned.

Some laser printers are rated to function properly with heavier papers than
others. I presume you are talking about the vertical space where the paper
passes under the fuser to set the image. As long as the paper weight (or
thickness) is similar and within the printer's specs, are you telling us
that recycled, bond or plain paper would require different settings to avoid
damage to the printer?
 
eager said:
Of course, that damage to the printer will result from not changing the
settings. You must know that the machine runs and different speeds according
to the paper type. As a matter of fact, they were running heavy 1 paper as
plain, and the fuser unit that costs $3000.00 was damaged. The customer is
getting satisfactory results and can do whatever they want, but next time
they want me to replace their fuser prematurely, they are going to pay.
Click to expand...

The majority of modern laser printers do not change the speed according to
paper type settings, they change the fuser temperature instead. If you think
about it there is very good reason to do it this way, changing speed affects
the throughput that the customer experiences, changing the temperature is
completely transparent to the user and allows them full enjoyment of the
printer they have purchased. What you say may be true of large photocopiers, I
don't know, but is not true of most modern laser printers in the entry to
commercial levels. A $3000 fuser is not applicable to the printers that are
discussed here, you have to be talking about a high end commercial printer.
Also, as Burt has eloquently said, the OP did not ask about different weights
of papers, only different content. Having said that, apart from two exceptions,
different weights will not damage printers provided the weight is with the
printers specs. The two exceptions are labels and transparencies (in a very
small number of cases envelopes also).
Without wishing to complicate this too much, there are printers that do slow
down feeding from multifunction trays, this is done for entirely different
reasons.

Tony
MS MVP Printing/Imaging
 
You don't mention which type of Canon printer this involved. Was it
inkjet or laser, color laser?

If it is inkjet, recycled, plain and bond are all fundamentally the same
paper qualities.

If it is a color laser printer, color laser paper is also nearly the
same as the other bond, recycled, etc. the same but a bit heavier and
with a better surface for toners.

Art
 
Arthur Entlich said:
You don't mention which type of Canon printer this involved. Was it
inkjet or laser, color laser?

If it is inkjet, recycled, plain and bond are all fundamentally the
same paper qualities.

If it is a color laser printer, color laser paper is also nearly the
same as the other bond, recycled, etc. the same but a bit heavier and
with a better surface for toners.
Click to expand...

Judging by the fact that in another response the fuser was $3,000 I
guess we are looking at a big CLC or Imagerunner machine. In which case
I would expect the plain and recycle papers to be much the same, the
colour slightly different and the bond slightly different.

The printernetwork.com might be a more useful place for the question.
 
[email protected] said:
Judging by the fact that in another response the fuser was $3,000 I guess
we are looking at a big CLC or Imagerunner machine. In which case I would
expect the plain and recycle papers to be much the same, the colour
slightly different and the bond slightly different.

The printernetwork.com might be a more useful place for the question.
Click to expand...

Thanks guys for the feedback.
The model is iRC5180, and I agree that recycle paper although with settings
as plain would not damage the fuser.
However, the customer insisted it was recycled paper, but I confirmed later
on that this was not the case.
That paper is heavy 1.

cheers
 
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