You're welcome Howelljo, and I'm glad we were able to
track down the source of that installation error. In fact,
it's good that the error occurred as it uncovered a much
more critical problem that had gone undetected.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Thanks Jimmy
|
| I'll try the newsgroups first and see what they have to say, thanks for all
| you've tried
|
| Howelljo
|
| "Jimmy S." wrote:
|
| > Hi Howelljo,
| >
| > If none of the tools you've Googled can remove that Trojan /
| > Rootkit, try some of the manual removal instructions instead.
| >
| > There's a lot of instructions to be found on Google, or you
| > may want to engage the experts in the security newsgroups.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > | Hi Jimmy
| > |
| > | I didn't mean zone alarm, I actually meant AVG sorry. I downloaded the
| > | removal tool from sophos and unfortunately it did not find anything on my
| > | system at all. Any further ideas, apart from backing up all of my system and
| > | then formating c and re-installing that is
| > |
| > | Howelljo
| > |
| > | "Jimmy S." wrote:
| > |
| > | > Hi Howelljo,
| > | >
| > | > Zone Alarm Firewall won't remove viruses or Trojans, you'll need
| > | > to use an antivirus software such as Trend Micro's offering or any
| > | > of the other companies such as: AVG, Symantec, McAfee, etc.
| > | >
| > | > Ideally, you can google for Tilebot removal instructions and clean
| > | > your system manually or using some of the utilities available such as:
| > | >
http://www.sophos.com/support/disinfection/tilebot.html
| > | >
| > | > --
| > | > Cheers, Windows XP MVP Shell / User
| > | > Jimmy S.
http://mvp.support.microsoft.com
| > | >
| > | > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > | > MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
| > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > | > _________________________________________________________
| > | >
| > | > | Hi Jimmy
| > | > |
| > | > | Thanks for the information whats the easiets way of getting rid of it. I got
| > | > | a bit lost on the website you directed me to. Do I have to purchase their
| > | > | scan engine or can I get rid of it using Zone Alarm which I currently run
| > | > |
| > | > | Howelljo
| > | > |
| > | > | "Jimmy S." wrote:
| > | > |
| > | > | > Hi Howelljo,
| > | > | >
| > | > | > Sounds like you have a powerful Trojan infecting your system.
| > | > | > Netinfo.exe is the executable used by Tilebot.a which drops
| > | > | > itself into your windows System folder and replicates itself on
| > | > | > your local machine, installs a rootkit, and can perform DDDOS
| > | > | > attacks, log keystrokes, and prevent software from installing.
| > | > | > More Info:
http://uk.trendmicro-europe.com/ent...p?LYstr=VMAINDATA&vNav=3&VName=WORM_TILEBOT.A
| > | > | >
| > | > | > --
| > | > | > Cheers, Windows XP MVP Shell / User
| > | > | > Jimmy S.
http://mvp.support.microsoft.com
| > | > | >
| > | > | > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > | > | > MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
| > | > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > | > | > _________________________________________________________
| > | > | >
| > | > | > | Jimmy
| > | > | > |
| > | > | > | Please excuse the tone of the message, born out of fustration. I actually
| > | > | > | sent the list as requested the same day as request. I'm not sure what's gone
| > | > | > | on then as I can see them when I log on.
| > | > | > | The other thing that I have now come across is that one of the processes
| > | > | > | running is "Netinfo.exe". When I checked this on the web I found out that it
| > | > | > | is a server based debugging system and i was wondering if this is the elusive
| > | > | > | problem we have been looking for.
| > | > | > | However I cannot seem to be able to disable it to test my theory as each
| > | > | > | time I stop the process it immediately re-starts. I do not run my home pc as
| > | > | > | a server and therefore cannot see any logical reason as to why it should be
| > | > | > | on there to begin with.
| > | > | > | Certainly this is a major difference in the running process on my pc where
| > | > | > | the game will not run and the pc at work where the game will run.
| > | > | > | Any thoughts?
| > | > | > |
| > | > | > | Howelljo
| > | > | > |
| > | > | > | "Jimmy S." wrote:
| > | > | > |
| > | > | > | > Howelljo,
| > | > | > | >
| > | > | > | > I've been waiting over a week for you to post the list of processes
| > | > | > | > as I requested to determine what was being flagged as a debugger.
| > | > | > | >
| > | > | > | > I've checked this newsgroup several times daily for that list.
| > | > | > | >
| > | > | > | > From the tone of your post, you seem to have an expectation of
| > | > | > | > service from me. Please realise that we answer posts here out of
| > | > | > | > courtesy to fellow computer users. Peer support is not obligatory.
| > | > | > | >
| > | > | > | > Our only payment is a thank you and appreciation for help given.
| > | > | > | >
| > | > | > | > Jimmy.
| > | > | > | >
| > | > | > | > | > | Jimmy
| > | > | > | > |
| > | > | > | > | I am still waiting for answers from my last posts - have you managed to look
| > | > | > | > | at the list of processes and come to any conclusions.
| > | > | > | > | Also have you looked at the fact that when I loaded windows as a new system
| > | > | > | > | one of the core drivers was a kernel debugger.
| > | > | > | > | I still have this game that I cannot play and now it is more than fustrating
| > | > | > | > |
| > | > | > | > | Howelljo
| > | > | > | >
| > | > | > | >
| > | > | > | >
| > | > | >
| > | > | >
| > | > | >
| > | >
| > | >
| > | >
| >
| >
| >
