Pictures Not Showing in Received Emails in Outlook 2003

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

It's the strangest thing, I use to be able receive emails in my Outlook 2003
with pictures embedded in the body of the email (not as attachments) OR as
attachments. For some reason, now when I receive an email with a picture
embedded in the email, even from internal coworkers, I get the picture
placeholder (the little "X").

There is no option to download pictures - the infobar does not appear at the
top.

Even stranger, if I switch my email format to Word, and then try to forward
or reply to the email with the missing pictures, the picture appears in the
forwarded/replied message since it's in Word format. If I close out of the
forward/reply email, and then open the original email in Outlook, the picture
does not show....

Our IT guys can't figure this out.
 
Hi Mike,
A coworker was having a similar problem so I researched it a bit myself and
came across your post in the process. I also came across someone's answer and
it worked. I wish I had saved that person's info so I could credit them. :
------------------------------------------------------------------------------------------
Here is how you'll fix the problem.

1-Locate the Outlook Temporary Items folder by opening the Registry and
locating
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
Navigate to the value of this Key. It should be something like:
%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is
some randomly generated string that always starts with OLK
2-Quit Outlook
3-Delete the contents of the folder
4-Launch Outlook

One note: you may not be able to navigate to this folder with your mouse. I
was unable to see the OLK folder on my machine and instead copied the path
from RegEdit into my explorer navigation (pasting into start->run would have
also done the trick). Manually opening up the folder allowed me to delete the
files and solve the problem as well.
 
Hi Mike,
A coworker was having this same issue. I came across your post while I was
searching for a solution. The solution I am going to cut and paste below my
message worked for me. I wish I had tracked the submitter as I would have
liked
to give them credit. Oh well.
Here is how you'll fix the problem.

1-Locate the Outlook Temporary Items folder by opening the Registry and
locating
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
Navigate to the value of this Key. It should be something like:
%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is
some randomly generated string that always starts with OLK
2-Quit Outlook
3-Delete the contents of the folder
4-Launch Outlook

One note: you may not be able to navigate to this folder with your mouse. I
was unable to see the OLK folder on my machine and instead copied the path
from RegEdit into my explorer navigation (pasting into start->run would have
also done the trick). Manually opening up the folder allowed me to delete the
files and solve the problem as well.
 
Sorry for the duplicate posts. The system claimed to have errored out on the
first try. Sheesh! :(
 
Moira's correct, you have to clear out the Outlook temporary internet
files folder. There's a trick to circumvent the whole registry edit
thing though.

1. Open any e-mail with a Microsoft Office attachment such as Excel,
then open the attachment.
2. When the Excel file opens, in Excel, click File > Open.
3. It should open the Outlook temporary internet file folder, titled
something like OLK55.
4. Change the Files Of Type drop-down menu to read All Files.
5. Delete all of the files inside that window.
6. Close the Excel file, close Outlook, re-open Outlook.
 
Hi i have tried the solution above and i want to corect it,
it should be:

Pictures Not Showing in Received Emails in Outlook 2003 - (i have cheked it, it is working)


1. Open any e-mail with a Microsoft Office attachment such as Excel, then open the attachment.
2. When the Excel file opens, in Excel, click File > save as
3. It should open the Outlook temporary internet file folder, titled something like OLK?? - copy / remember the olk?? number.
4. close any office program
5. open drive C:\Documents and Settings\UID\Local Settings\Temporary Internet Files\olk?? - ?=the number that you have.
6. create directory "old" - transfer all of the files inside that folder to "old" folder
7. open Outlook and check.
 
Amir said:
6. create directory "old" - transfer all of the files inside that
folder to "old" folder
Click to expand...

Rather than this, simply delete the contents on the folder.
 
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