V
VS2008PRO-WXPPROSP2-JS-VB
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Picture it! Photo Premium 9 on XP Pro SP3
Picture it! Photo Premium 9 hangs on saving a picture.
No way to kill the process([pi.exe) in task manager, must reboot.
Hour glass remains on a blank Picture it window after pressing save
All I can do is minimize/maximize window.
My XP Pro SP3 machine is virus free and runs perfectly on dozens of apps
I have latest update of everything.
This problem started after a Microsoft Update to IE or XP Pro.
....or it is due to the fact that I had to change my display monitor.
the new CRT I am using is the old one I had parked after I got a 19" which
has now broken down. I was able to swap to the old one, without problems, it
is smaller thus at the same resolution level it displays tiny letters as
compared to the 19" that died, but it works great... I have no problems
anywhere else on system.
I also have installed a microsoft web cam... it works great on the net.
Have read the article on Picture it Problem:
http://support.microsoft.com/kb/918165
says it applies to SP1 and SP2 ...not SP3???
....yet I am having the problem described.
Since the instructions include heavy registry mods... I am holding off,
until I know more about this problem.
The microsoft update had been hanging as well, I had to repair it by
removing files on the work folder of the update mechanism(Update works fine
now).
Microsoft Support was trying to get me to do a massive amount of dangerous
work to recover the update, which I found later in a post, would not have
worked.
On this issue, they simply shove me off to figure it out myself... even
though they say that email support is free!!!
Help will be received with great gratitude.
..
Picture it! Photo Premium 9 on XP Pro SP3
Picture it! Photo Premium 9 hangs on saving a picture.
No way to kill the process([pi.exe) in task manager, must reboot.
Hour glass remains on a blank Picture it window after pressing save
All I can do is minimize/maximize window.
My XP Pro SP3 machine is virus free and runs perfectly on dozens of apps
I have latest update of everything.
This problem started after a Microsoft Update to IE or XP Pro.
....or it is due to the fact that I had to change my display monitor.
the new CRT I am using is the old one I had parked after I got a 19" which
has now broken down. I was able to swap to the old one, without problems, it
is smaller thus at the same resolution level it displays tiny letters as
compared to the 19" that died, but it works great... I have no problems
anywhere else on system.
I also have installed a microsoft web cam... it works great on the net.
Have read the article on Picture it Problem:
http://support.microsoft.com/kb/918165
says it applies to SP1 and SP2 ...not SP3???
....yet I am having the problem described.
Since the instructions include heavy registry mods... I am holding off,
until I know more about this problem.
The microsoft update had been hanging as well, I had to repair it by
removing files on the work folder of the update mechanism(Update works fine
now).
Microsoft Support was trying to get me to do a massive amount of dangerous
work to recover the update, which I found later in a post, would not have
worked.
On this issue, they simply shove me off to figure it out myself... even
though they say that email support is free!!!
Help will be received with great gratitude.
..