Picture It! --> Is version 6 compatible with XP Pro ?

  • Thread starter Thread starter Wolfdog
  • Start date Start date
W

Wolfdog

I just bought a new pc that's running XP Pro. The former
pc ran on windows 2000 and used Picture It! version
6.0.907.0. Picture It! seems to run okay on the new pc,
but we are having trouble accessing and manipulating our
digital pictures like we did once before. The program
terminates and writes an error report.

What do we need to do to resolve this issue?

Thanks in advance for the help.
 
Wolfdog said:
I just bought a new pc that's running XP Pro. The former
pc ran on windows 2000 and used Picture It! version
6.0.907.0. Picture It! seems to run okay on the new pc,
but we are having trouble accessing and manipulating our
digital pictures like we did once before. The program
terminates and writes an error report.

What do we need to do to resolve this issue?
Click to expand...
==========================================
Yes...PI2002 is compatible with WinXP. If you
describe the exact problems and post the error
messages we may have some specific solutions
for you.

Do you happen to have Adobe PhotoShop or
Elements installed?

If you do...right click on a .jpg file and choose
Properties. Click the Photoshop Image tab
and uncheck the "Generate Thumbnails" button,
then click OK.

For additional help with:
Picture It! / Digital Image Pro /
Digital Image Library......

Go to the following site:

http://tinyurl.com/218p

Wait for the page to load.

(if the newsgroup list doesn't load,
left click your Refresh button)

Scroll down the list in the left pane to:

"pictureit"

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic
 
John-

This is what happens:

I launch the program with success.
When I choose a folder that has pictures, about 95% of
them show up (a thumbnail). The other 5% don't show up,
the thumbnail is just blank. Sometimes clicking on the
thumbnail works, but often this causes the program to
terminate, and an option is given to receive the error
report.

I have changed the program that opens the pictures, but
the problem continues to happen. The pictures are all of
the .JPG format.

I will check when I get home to verify if Adobe PhotoShop
is installed...
 
Wolfdog said:
I launch the program with success.
When I choose a folder that has pictures, about 95% of
them show up (a thumbnail). The other 5% don't show up,
the thumbnail is just blank. Sometimes clicking on the
thumbnail works, but often this causes the program to
terminate, and an option is given to receive the error
report.
Click to expand...
==========================================
Well now you are describing a new problem...

How many images are in these folders?

This sounds like resource problems. Read the
following collection of suggestions...all are important...

I can offer you some general suggestions that
help me to run several versions of Picture It! on
my old PIII 500, Win XP Home, SP1a...
(fully updated from Windows Update site):

Make certain that your Video, Printer and
Scanner drivers are the most current available.
Check the manufacturer's websites for updated
drivers.

It may be worth a try to reduce your Graphics
Hardware Acceleration as per the instructions
in the following KB article:

(272193) PI: How to Troubleshoot
Graphics Issues
http://support.microsoft.com/?kbid=272193

If this improves the situation, it is a strong
indicator that you need to update your video
driver.

Before opening Picture It...close all programs
running in the background...*especially* virus
scanners. I use a free download called EndItAll2:

Download EndItAll2.zip
http://safsquad.com/Files/

Run Disk Cleanup (all options), Error-Checking/
ScanDisk and Defrag regularly. (make sure
all your Temp and Temporary Internet files
are deleted).

I even do a search for:
*.tmp, *.gid, *.bak, *.fts, *.chk
....and delete them all...I may be lucky but, so
far...no problems from doing this.

If you are using the 2002 (or earlier) version
of Picture It, and have lots of images saved
in My Documents / My Pictures...it can help
to move them to a different location.

It also may help if you choose "Icon List"
instead of "Thumbnails" on your folder view
when you go to...File / Open. (this setting
will be reflected on your "Save As" screen also)

Having a hard drive that is 50% free doesn't
hurt either.

Running WinXP Home, I found that increasing
my paging file was beneficial...the following
article explains how to do it:

(308417) HOW TO: Set Performance
Options in Windows XP
http://support.microsoft.com/?kbid=308417

One last suggestion...open fewer images
and save often.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic
 
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