Pics will open in camera...but not on computer

  • Thread starter Thread starter Ratedr
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Ratedr

I have a Casio Exilim and I took about 300 photos over a few days this
past week. Every days photos are both visible on the camera as well as
the computer..until last night. I didnt intentionally change any of
the settings (what I mean is Im about 99.9% positive I didnt change
them as I know I didnt on purpose), and now all of the pics from last
night I can view with no issues on the camera itself, but they wont
open with any of my photo programs (photoshop, windows photo
viewer..even paint!)... does anyone have any suggestions as to what
could be the problem
I have Windows XP Prof, Casio Exilim, Card Reader if anyone needs that
info. I dont currently have the wire to directly connect the camera so
I cannot test that at the moment

Thank you for anyone's help in advance
Scott
 
to add to this post..All of the pics before today, when I drag my mouse
over them has full info "Casio Exilim S500, etc" the newer ones just
say "JPEG file", and also to add I tried it on 3 seperate computers
 
Ratedr said:
to add to this post..All of the pics before today, when I drag my mouse
over them has full info "Casio Exilim S500, etc" the newer ones just
say "JPEG file", and also to add I tried it on 3 seperate computers
Click to expand...

Are you actually downloading them to the computer or trying to read
them off the card reader or camera? If you download them to your
computer then they should open. I am not sure about settings etc but
if they're saved as jpeg then they should be readable. I just fired up
my Olympus, took a shot, hooked it up to the computer, opened
paintshop, looked under 'open' for the removable drive, which is what
it classes my camera as and found the file, clicked it and opened it,
all in the last few minutes.
 
Tried it both ways. Opened it from the card reader...got error saying
something like "unknown or invalid jpeg marker type". when I copied
and pasted them to my comp...same thing
 
Ratedr said:
to add to this post..All of the pics before today, when I drag my mouse
over them has full info "Casio Exilim S500, etc" the newer ones just
say "JPEG file", and also to add I tried it on 3 seperate computers
Click to expand...

It sounds like the files from yesterday have been corrupted so that the
header information is no longer complete, but the thumbnails used by
the camera are OK and the main high quality image is rendered
inaccessible.

These faults are usually caused by bad handling of the media.
Unplugging it with power on and/or a write cycle in progress. The only
way to be sure is to examine a couple of consecutive bad images. If you
drop me a line privately I would be happy to check them.

It is usually easy to determine what the damage is, but a lot harder to
repair it.

Regards,
Martin Brown
(my curious email address is valid exactly as it stands)
 
Ratedr said:
Tried it both ways. Opened it from the card reader...got error saying
something like "unknown or invalid jpeg marker type". when I copied
and pasted them to my comp...same thing
Click to expand...
If you have your xp set to show file types, so you can actually see
something like
12345.jpeg
then try renaming the file. when i ever download a pic from a website
for some reason it saves as a .JPE and I have to rename it for it to
be classed as a jpg.

I just looked at a website which kind of pointed to that error meaning
corruption of the data, possibly on the card itself. do you have
another card you can try?

If you post

unknown or invalid jpeg marker type

into google you'll see it's not an uncommon problem and maybe many
reasons?:O(
 
It is very strange. I went away this
weekend and all of the photos that I took up until yesterday were fine,
then last night we had a 4 hr dinner, and EVERY photo...from the first
one of the night at 6pm to the last one at 10pm wont open and wont even
display the thumbnail in windows (it will view no problem in the
camera...AND when I check on the details of the files in windows...they
are all the same size appx as the working ones 1.5mb). I didnt take
the card out until this morning (8 hrs after I took the last photo) and
it was with the camera powered down. I dont know what else could have
happened as I know I handled it properly, and its ONLY the pics from
yesterday...! I still have pics on there from December that are in
tact!
 
Ratedr said:
It is very strange. I went away this
weekend and all of the photos that I took up until yesterday were
fine, then last night we had a 4 hr dinner, and EVERY photo...from
the first one of the night at 6pm to the last one at 10pm wont open
and wont even display the thumbnail in windows (it will view no
problem in the camera...AND when I check on the details of the files
in windows...they are all the same size appx as the working ones
1.5mb). I didnt take the card out until this morning (8 hrs after I
took the last photo) and it was with the camera powered down. I dont
know what else could have happened as I know I handled it properly,
and its ONLY the pics from yesterday...! I still have pics on there
from December that are in tact!
Click to expand...

Do you mean that Windows Explorer does not actually show the reader or the
camera as an extra drive that can be opened and viewed in Paintshop or
Photoshop? Can you "acquire" the drive by using either of the 2 graphics
programs to access the card directly?
 
here is something that could further explain the problem. I am running
a program "Photorescue 2.1" and when it gets to say...99% of recovery
method 4, , it says the request could not be performed because of an
I/O...." then i cant see the rest..
 
Dennis, Im not sure what you are talking about. I can see F:\
Removable drive, and I can open that and all of the thumbnails before
yesterday come up and I can see the pics,,,,but yesterdays just the
name comes up, and the jpeg logo (blue with some triangle, circle
something). What do you mean acquire them with graphics programs?
/
 
Ratedr said:
here is something that could further explain the problem. I am running
a program "Photorescue 2.1" and when it gets to say...99% of recovery
method 4, , it says the request could not be performed because of an
I/O...." then i cant see the rest..
Click to expand...
damn, if you're using a recovery program and it is failing then it
sounds like something is very corrupt.

I did a little search and found your error, the original post was in
german but it is

The request could not be performed because of an I/O device error

after a little translating via babelfish the guy had a similar problem
and was saying he had a lot of failures trying to rescue the pics,
including the error you got with that program. He said he had some
success with something called

PC Inspector smart recovery

of course I can't guarantee it but he said it got some pics back from
the dead and some which were slightly damaged. Maybe there's a demo
version or something?

http://www.pcinspector.de/smart_media_recovery/uk/welcome.htm
 
Paul said:
damn, if you're using a recovery program and it is failing then it
sounds like something is very corrupt.

I did a little search and found your error, the original post was in
german but it is

The request could not be performed because of an I/O device error

after a little translating via babelfish the guy had a similar problem
and was saying he had a lot of failures trying to rescue the pics,
including the error you got with that program. He said he had some
success with something called

PC Inspector smart recovery

of course I can't guarantee it but he said it got some pics back from
the dead and some which were slightly damaged. Maybe there's a demo
version or something?

http://www.pcinspector.de/smart_media_recovery/uk/welcome.htm
Click to expand...

It's Freeware, no need for a demo version.

john
 
Ratedr said:
I have a Casio Exilim and I took about 300 photos over a few days this
past week. Every days photos are both visible on the camera as well as
the computer..until last night. I didnt intentionally change any of
the settings (what I mean is Im about 99.9% positive I didnt change
them as I know I didnt on purpose), and now all of the pics from last
night I can view with no issues on the camera itself, but they wont
open with any of my photo programs (photoshop, windows photo
viewer..even paint!)... does anyone have any suggestions as to what
could be the problem
I have Windows XP Prof, Casio Exilim, Card Reader if anyone needs that
info. I dont currently have the wire to directly connect the camera so
I cannot test that at the moment

Thank you for anyone's help in advance
Scott
Click to expand...
Whatever you do, don't try to take more pictures with that card. You really
should try downloading via the USB cable first. If you have corrupted files,
then you can try one of several recovery programs. Here's what I said in an
earlier post on the same subject:

"Whatever you do, don't write or save anything more to the card until you
have a chance to restore. I had a problem awhile back with a CF card and
tried several programs to recover the files. The one that worked best for me
was Zero Assumption Digital Image Recovery. It's free to use to recover
image files http://www.z-a-recovery.com/digital-image-recovery.htm I tried
others including PC Inspector, Drive Rescue, and eImage Recovery but none of
them recovered as many pics. Bear in mind that the success in recovery
depends on the situation and there are unfortunately, no guarantees. BTW, I
used a card reader when running the software. Good Luck."
 
Ratedr said:
I have a Casio Exilim and I took about 300 photos over a few days this
past week. Every days photos are both visible on the camera as well as
the computer..until last night. I didnt intentionally change any of
the settings (what I mean is Im about 99.9% positive I didnt change
them as I know I didnt on purpose), and now all of the pics from last
night I can view with no issues on the camera itself, but they wont
open with any of my photo programs (photoshop, windows photo
viewer..even paint!)... does anyone have any suggestions as to what
could be the problem
I have Windows XP Prof, Casio Exilim, Card Reader if anyone needs that
info. I dont currently have the wire to directly connect the camera so
I cannot test that at the moment

Thank you for anyone's help in advance
Scott
Click to expand...

My Father in law had this happen to him recently, sorry to say he did not
recover his images though.
I would try a direct connection between your camera & pc if you can get hold
of a cable.
For future reference, this type of error seems to occur mostly with cards
that are not Formatted regularly!
Try making it a habit to Format the card on a regular basis, rather than
using the delete function to erase your data. (if you don't already do so)
My Father in law had this happen to him on 3 occasions, but since he started
formatting his card, instead of deleting the data, he has not had any more
problems!
Sorry I can't help with your immediate problem, but you should at least be
able to minimise the chances of it happening again!
ATB
Mick
 
Mick said:
My Father in law had this happen to him recently, sorry to say he did
not recover his images though.
I would try a direct connection between your camera & pc if you can
get hold of a cable.
For future reference, this type of error seems to occur mostly with
cards that are not Formatted regularly!
Try making it a habit to Format the card on a regular basis, rather
than using the delete function to erase your data. (if you don't
already do so) My Father in law had this happen to him on 3
occasions, but since he started formatting his card, instead of
deleting the data, he has not had any more problems!
Sorry I can't help with your immediate problem, but you should at
least be able to minimise the chances of it happening again!
ATB
Mick
Click to expand...

And whatever you do, ONLY format your memory device in your camera, NOT in
your computer. Best advice is to format the memory device in your camera
after every download from the memory device.

Vern
 
Ratedr said:
Dennis, Im not sure what you are talking about. I can see F:\
Removable drive, and I can open that and all of the thumbnails before
yesterday come up and I can see the pics,,,,but yesterdays just the
name comes up, and the jpeg logo (blue with some triangle, circle
something). What do you mean acquire them with graphics programs?
/
Click to expand...

Virtually all graphics programs have a FILE-ACQUIRE command which enables
you to access the device without going through your device software program.
However, it does sound to me that your problem is not in finding the files,
but opening them, i.e. they seem to have become corrupted. Have the files
lost their .jpg suffix? Set your Windows Explorer View-Details (if you have
not already done so) to make sure the file extensions have not changed to
something other than .jpg
 
Every days photos are both visible on the camera as well as
I have written a program which, amongst other things, will analyse a
(supposedly) jpeg file to parse out all the markers etc. If you could post
one of the corrupt files either on the web or send it to me as a private
email (keith.sheppard at tesco.net) then I will take a look and see if I can
suss out what's wrong with it.

Keith
 
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