Pics only 1/2 load

  • Thread starter Thread starter ZZ
  • Start date Start date
Z

ZZ

I have a site with mostly jpg files and Im getting bunches
of mail about the pics not loading in the browser or only
half loading. And Im now getting info that its not just my
site. The only two common threads Ive been able to place
together are they are all XP users and my freeserver seems
to be reducing the jpgs to fit the screen.

Of course I cant duplicate the problem on my computer
since Im running 2000. But I have ALOT of complaints about
the same issue. And its not just IE users, Mozilla seems
to be affected too. Could it be something to do with
frames?

If anyone has any suggestions, please reply. I believe its
probably something simple in the settings. Ive been told
its a known issue and there is a work around, but couldnt
get any elaboration.

Much thanks in advance!
ZZdawg
 
I have a site with mostly jpg files and Im getting bunches
of mail about the pics not loading in the browser or only
half loading.

Suggestions:
--Try clearing your browser cache and then visit the live site to see if
you have the same trouble. If you do have trouble, check that your images
are uploaded. Check that there are no spaces in your web folder names, file
names and URLs. Check that the case used in the URLs matches that used for
folder and file names. Example: On some servers PICTURE1.JPG, Picture1.JPG
and picture1.jpg. are NOT the same. If you want an url to point to
Picture1.JPG, type the filename in the URL exactly that way.

If you don't have the problem of images showing on a freshly loaded copy of
the page..

--If there are many images, don't forget that dialup users will get
impatient waiting for them all to load. Total page size including images
should be in the 50 kb range
--Try less images on a single page to see if the trouble persists
--Is there a problem with the freeserve servers dropping your users'
connections before the page is loaded?
 
Hi
Thanks for your help. Cleared my cookies and temp files
but that doesnt seem to help the users Im trying to help.

I have double checked everything and it all works great on
my end. Reminding you Im using 2000pro. I understand that
even the simpelest things such as caps .JPG, will ennact
an error. I know it sounds silly, but this is more than 10
people having problems, and the same problem. Im not
looking for the standard answer, chear yer cache, as I
told them several days ago.

My pics are all under 80k and Im not sure about the
timeout issue. I dont see why it would effect this issue
unless its a server problem. Or a settings problem. If I
had XP I could find it and fix it. But I dont.

I do appreciate your time and try, but i think the issue
is a lil more complex. If you could even point me to the
right place to ask this question would be much appreciated.

Thanks again
ZZdawg
 
Hi
Thanks for your help. Cleared my cookies and temp files
but that doesnt seem to help the users Im trying to help.

The point of the exercise here was to get rid of any cached copies of your
web page on your hard drive. That way you could load the live site (fresh
copy of the page) and maybe see the page load problems that you would not
see otherwise.
I have double checked everything and it all works great on
my end. Reminding you Im using 2000pro. I understand that
even the simpelest things such as caps .JPG, will ennact
an error. I know it sounds silly, but this is more than 10
people having problems, and the same problem. Im not
looking for the standard answer, chear yer cache, as I
told them several days ago.

My pics are all under 80k and Im not sure about the
timeout issue. I dont see why it would effect this issue
unless its a server problem. Or a settings problem. If I
had XP I could find it and fix it. But I dont.

Exactly, it could be the server where the web site resides or ISP
connection problems with the folks coming to visit the site. Your pictures
are under 80kb but what is the total load size of the page (page plus all
pictures on that page).
I do appreciate your time and try, but i think the issue
is a lil more complex. If you could even point me to the
right place to ask this question would be much appreciated.
Thanks again
ZZdawg

More suggestions:
--Posting an URL to the site to see if others willing to visit the site
have the same problem.
--Have users check web page settings : Internet Options> Advanced>
Multimedia> Show Pictures.
--Contact tech support for the web host to see if they have been having
server problems lately
--Check for user groups for the web host: some have this, some don't.
--Ask this question in the newsgroup for whatever program you use to build
your web site
 
Thanks Sharon

I yelled at support a week ago for my server but still
have no reply. Ya know, it works on Win2K andIve put as
much effort into this issue as I can. If ya asked me a
year ago Id say Xp was broke then, still is. Im just
gonna tell them to search xp help for frames.

thanks again for yoour time!

ZZ
naked, singing on the windmill
 
Thanks Sharon

I yelled at support a week ago for my server but still
have no reply. Ya know, it works on Win2K andIve put as
much effort into this issue as I can. If ya asked me a
year ago Id say Xp was broke then, still is. Im just
gonna tell them to search xp help for frames.

thanks again for yoour time!

ZZ
naked, singing on the windmill

You're welcome, ZZ. Hope you find an answer. I've never had problems with
viewing frames using Internet Explorer in XP as my browser. I wonder if
these folks having trouble might have script protection turned on in their
antivirus programs?
 
Sharon, I have actually run across this same problem several times while
working on websites.
If a user on a dialup connection visits a page on a server like, Cox, or
RoadRunner for example, larger images failed to load.
The images would load fine for a visitor using a high speed connection like
cable or DSL. There was no solution other then to reduce the file size. 80k
may not seem like a lot to someone on high speed, but those files are huge
for some one on a dial up connection. The OP should ask the people having
problems what kind of a connection they are using, and should reduce those
file sizes.
 
RoadRunner for example, larger images failed to load.
The images would load fine for a visitor using a high speed connection like
cable or DSL. There was no solution other then to reduce the file size. 80k
may not seem like a lot to someone on high speed, but those files are huge
for some one on a dial up connection. The OP should ask the people having
problems what kind of a connection they are using, and should reduce those
file sizes.

Yes, I agree which is why I mentioned checking the total size of the page
including the images. It's very easy to forget the pains of dialup and
timeouts for pages that take too long to download if you are lucky enough
to be using a high speed connection. However, it's something that a web
designer should always take into account.
 
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