PhotoStory

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  • Start date Start date
J

john

I have Photostory on my PC and recommended it to a friend. She tried to
download it and reported this (Quote)
"John - I am having real problems downloading the Photostory package - the
message keeps coming up the installer could not open this package so
something like that - any ideas?"

I tried to re-install and took the "Repair" option and had a message box
saying:
"Error 1316. A network error occurred while attempting to read from file
C:\Documents and Settings\ John\Local Settings\Temporary Internet
Files\Content.IE5\ZQC77LCT\PStory.msi"

If I browse the PC I find one with a similar name but with a slightly
different number.

http://download.microsoft.com/download/4/9/4/494ab2a4-1427-4abc-9e75-472f7f2c146b/PStory.msi

Any ideas for both of us?
 
john said:
I have Photostory on my PC and recommended it to a
friend. She tried to download it and reported this (Quote)
"John - I am having real problems downloading the
Photostory package - the message keeps coming up the
installer could not open this package so something like
that - any ideas?"
I tried to re-install and took the "Repair" option and
had a message box saying:
"Error 1316. A network error occurred while attempting to
read from file C:\Documents and Settings\ John\Local
Settings\Temporary Internet
Files\Content.IE5\ZQC77LCT\PStory.msi"
If I browse the PC I find one with a similar name but
with a slightly different number.

http://download.microsoft.com/download/4/9/4/494ab2a4-1427-4abc-9e75-472f7f2c146b/PStory.msi

Any ideas for both of us?


--
===================================
Just to verify...did you download the program
to your hard drive and install from there?
Trying to install directly from the net is not
a good idea.

Maybe deleting all of your temp and temporary
internet files would help.

Read the following articles:

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

--

John Inzer
MS Picture It! MVP
How to ask a newsgroup question:
http://support.microsoft.com/kb/555375
 
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