PhotoImpact 7 Color Scanning

  • Thread starter Thread starter Bill Bradshaw
  • Start date Start date
B

Bill Bradshaw

System:

800 Mhz Pentium III
512 Megs Memory
Nvidia 6600 256 Meg Video Card
WinXP Pro SP2 w/All Current Patches
HP R80xi All-In-One

All of sudden I am having problems (previously worked fine) scanning colored
images into PhotoImpact 7. I can scan black and white and grayscale without
a problem. When I scan color I can preview fine but when I scan the full
image PhotoImpact quits responding, CPU usage goes to 100%, and I get an
error message for the u32scan.dll of:

Twain error. [T009] Error enabling the TWAIN data source. [T020]

I have searched all over and can not find any help.

I can scan colored images into Iranview and Xnview without problems.

I have seen the latest issues with the Microsoft patches and HP equipment.
Even though the issues do not seem to apply to my setup I did patch the
registry.

Can somebody here help me or direct me to a source of help.
 
Bill Bradshaw said:
System:

800 Mhz Pentium III
512 Megs Memory
Nvidia 6600 256 Meg Video Card
WinXP Pro SP2 w/All Current Patches
HP R80xi All-In-One

All of sudden I am having problems (previously worked fine) scanning
colored images into PhotoImpact 7. I can scan black and white and
grayscale without a problem. When I scan color I can preview fine but
when I scan the full image PhotoImpact quits responding, CPU usage goes to
100%, and I get an error message for the u32scan.dll of:

Twain error. [T009] Error enabling the TWAIN data source. [T020]

I have searched all over and can not find any help.

I can scan colored images into Iranview and Xnview without problems.

I have seen the latest issues with the Microsoft patches and HP equipment.
Even though the issues do not seem to apply to my setup I did patch the
registry.

Can somebody here help me or direct me to a source of help.

--
<Bill>

Brought to you from beautiful Unalaska/Dutch Harbor, Alaska.
N 53° 51.140' W 166° 30.228' (WGS 84)
Click to expand...

Since your problem seems to be with PhotoImpact 7 only, I suggest that you
may have a corrupted file in PhotoImpact 7. (the 100% CPU is a tip off).

You should uninstall PhotoImpact 7, reboot, then re-install PhotoImpact 7
from the original installation CD.
 
CSM1 said:
Bill Bradshaw said:
System:

800 Mhz Pentium III
512 Megs Memory
Nvidia 6600 256 Meg Video Card
WinXP Pro SP2 w/All Current Patches
HP R80xi All-In-One

All of sudden I am having problems (previously worked fine) scanning
colored images into PhotoImpact 7. I can scan black and white and
grayscale without a problem. When I scan color I can preview fine
but when I scan the full image PhotoImpact quits responding, CPU
usage goes to 100%, and I get an error message for the u32scan.dll
of: Twain error. [T009] Error enabling the TWAIN data source. [T020]
Click to expand...

Since your problem seems to be with PhotoImpact 7 only, I suggest
that you may have a corrupted file in PhotoImpact 7. (the 100% CPU is
a tip off).
You should uninstall PhotoImpact 7, reboot, then re-install
PhotoImpact 7 from the original installation CD.
Click to expand...

I should have included in the original message that I had already performed
an uninstall/reinstall of the program. Also cleaned the registry before the
reinstall and ran crap cleaner.
 
Bill Bradshaw said:
CSM1 said:
Bill Bradshaw said:
System:

800 Mhz Pentium III
512 Megs Memory
Nvidia 6600 256 Meg Video Card
WinXP Pro SP2 w/All Current Patches
HP R80xi All-In-One

All of sudden I am having problems (previously worked fine) scanning
colored images into PhotoImpact 7. I can scan black and white and
grayscale without a problem. When I scan color I can preview fine
but when I scan the full image PhotoImpact quits responding, CPU
usage goes to 100%, and I get an error message for the u32scan.dll
of: Twain error. [T009] Error enabling the TWAIN data source. [T020]
Click to expand...

Since your problem seems to be with PhotoImpact 7 only, I suggest
that you may have a corrupted file in PhotoImpact 7. (the 100% CPU is
a tip off).
You should uninstall PhotoImpact 7, reboot, then re-install
PhotoImpact 7 from the original installation CD.
Click to expand...

I should have included in the original message that I had already performed
an uninstall/reinstall of the program. Also cleaned the registry before the
reinstall and ran crap cleaner.

--
<Bill>

Brought to you from beautiful Unalaska/Dutch Harbor, Alaska.
N 53° 51.140' W 166° 30.228' (WGS 84)
Click to expand...

OK, how about replacing the file u32scan.dll?

Now I do not know what the source of that file is, it could be part of the
TWAIN driver or it may be a part of Windows.

When you get the error message, check the details button and see if the
error message says where the file is located other that in memory.
 
CSM1 said:
Bill Bradshaw said:
CSM1 said:
All of sudden I am having problems (previously worked fine)
scanning colored images into PhotoImpact 7. I can scan black and
white and grayscale without a problem. When I scan color I can
preview fine but when I scan the full image PhotoImpact quits
responding, CPU usage goes to 100%, and I get an error message for
the u32scan.dll of: Twain error. [T009] Error enabling the TWAIN
data source. [T020]

Since your problem seems to be with PhotoImpact 7 only, I suggest
that you may have a corrupted file in PhotoImpact 7. (the 100% CPU
is a tip off).
You should uninstall PhotoImpact 7, reboot, then re-install
PhotoImpact 7 from the original installation CD.
Click to expand...

I should have included in the original message that I had already
performed an uninstall/reinstall of the program. Also cleaned the
registry before the reinstall and ran crap cleaner.
Click to expand...

OK, how about replacing the file u32scan.dll?

Now I do not know what the source of that file is, it could be part
of the TWAIN driver or it may be a part of Windows.

When you get the error message, check the details button and see if
the error message says where the file is located other that in memory.
Click to expand...

The u32scan.dll version information shows it is a PhotoImpact file. I have
searched the internet but have not found any replacement files. I am going
to check if Ulead has a demo of version 11 of PhotoImpact and see if that
has a later usable version of u32scan.dll. But I am getting further.
PhotoImpact will scan the image in color at low resolutions. At higher
resolutions it returns a T031 error. Do you know of any sources that list
Twain error codes with a description of the error?
 
Bill Bradshaw said:
CSM1 said:
Bill Bradshaw said:
CSM1 wrote:

All of sudden I am having problems (previously worked fine)
scanning colored images into PhotoImpact 7. I can scan black and
white and grayscale without a problem. When I scan color I can
preview fine but when I scan the full image PhotoImpact quits
responding, CPU usage goes to 100%, and I get an error message for
the u32scan.dll of: Twain error. [T009] Error enabling the TWAIN
data source. [T020]

Since your problem seems to be with PhotoImpact 7 only, I suggest
that you may have a corrupted file in PhotoImpact 7. (the 100% CPU
is a tip off).
You should uninstall PhotoImpact 7, reboot, then re-install
PhotoImpact 7 from the original installation CD.

I should have included in the original message that I had already
performed an uninstall/reinstall of the program. Also cleaned the
registry before the reinstall and ran crap cleaner.
Click to expand...

OK, how about replacing the file u32scan.dll?

Now I do not know what the source of that file is, it could be part
of the TWAIN driver or it may be a part of Windows.

When you get the error message, check the details button and see if
the error message says where the file is located other that in memory.
Click to expand...

The u32scan.dll version information shows it is a PhotoImpact file. I
have searched the internet but have not found any replacement files. I am
going to check if Ulead has a demo of version 11 of PhotoImpact and see if
that has a later usable version of u32scan.dll. But I am getting further.
PhotoImpact will scan the image in color at low resolutions. At higher
resolutions it returns a T031 error.
Click to expand...

What about compatibility problems with your version of PhotoImpact and
Windows XP?
SP2 is a great upgrade, but there are known problems with some software.

Your version of PhotoImpact is an older version. You may need to upgrade.
http://www.ulead.com/tech/phasedout.htm
Do you know of any sources that list Twain error codes with a description
of the error?
Click to expand...

If twain.org does not have the codes published, I have no idea.
http://www.twain.org/

On the download page is a PDF of the TWAIN specification.(It may have the
error codes. See Page 8 of the PDF, heading 10.7).
http://www.twain.org/download.htm

Very likely, your error is not coming from the TWAIN driver, it seems to be
a PhotoImpact error.
 
CSM1 said:
Bill Bradshaw said:
CSM1 said:
CSM1 wrote:

All of sudden I am having problems (previously worked fine)
scanning colored images into PhotoImpact 7. I can scan black and
white and grayscale without a problem. When I scan color I can
preview fine but when I scan the full image PhotoImpact quits
responding, CPU usage goes to 100%, and I get an error message
for the u32scan.dll of: Twain error. [T009] Error enabling the
TWAIN data source. [T020]

Since your problem seems to be with PhotoImpact 7 only, I suggest
that you may have a corrupted file in PhotoImpact 7. (the 100% CPU
is a tip off).
You should uninstall PhotoImpact 7, reboot, then re-install
PhotoImpact 7 from the original installation CD.

I should have included in the original message that I had already
performed an uninstall/reinstall of the program. Also cleaned the
registry before the reinstall and ran crap cleaner.

OK, how about replacing the file u32scan.dll?

Now I do not know what the source of that file is, it could be part
of the TWAIN driver or it may be a part of Windows.

When you get the error message, check the details button and see if
the error message says where the file is located other that in
memory.
Click to expand...

The u32scan.dll version information shows it is a PhotoImpact file. I
have searched the internet but have not found any replacement
files. I am going to check if Ulead has a demo of version 11 of
PhotoImpact and see if that has a later usable version of
u32scan.dll. But I am getting further. PhotoImpact will scan the
image in color at low resolutions. At higher resolutions it returns
a T031 error.
Click to expand...

What about compatibility problems with your version of PhotoImpact and
Windows XP?
SP2 is a great upgrade, but there are known problems with some
software.
Your version of PhotoImpact is an older version. You may need to
upgrade. http://www.ulead.com/tech/phasedout.htm
Do you know of any sources that list Twain error codes with a
description of the error?
Click to expand...

If twain.org does not have the codes published, I have no idea.
http://www.twain.org/

On the download page is a PDF of the TWAIN specification.(It may have
the error codes. See Page 8 of the PDF, heading 10.7).
http://www.twain.org/download.htm

Very likely, your error is not coming from the TWAIN driver, it seems
to be a PhotoImpact error.
Click to expand...

Well I feel pretty bad about all this because the scanner is working fine.
It is a parallel port connection and it takes a long time to move high
resolution data from the scanner to the computer. If I am patience enough
the scanner will work at high resolution scans. I do not have enough time
to be patient :-). I think I am going to buy a new dedicated USB scanner.
I think it will be a lot faster and I will not run out of patience.

I am sorry I wasted your time.
 
Bill Bradshaw said:
CSM1 said:
Bill Bradshaw said:
CSM1 wrote:
CSM1 wrote:

All of sudden I am having problems (previously worked fine)
scanning colored images into PhotoImpact 7. I can scan black and
white and grayscale without a problem. When I scan color I can
preview fine but when I scan the full image PhotoImpact quits
responding, CPU usage goes to 100%, and I get an error message
for the u32scan.dll of: Twain error. [T009] Error enabling the
TWAIN data source. [T020]

Since your problem seems to be with PhotoImpact 7 only, I suggest
that you may have a corrupted file in PhotoImpact 7. (the 100% CPU
is a tip off).
You should uninstall PhotoImpact 7, reboot, then re-install
PhotoImpact 7 from the original installation CD.

I should have included in the original message that I had already
performed an uninstall/reinstall of the program. Also cleaned the
registry before the reinstall and ran crap cleaner.

OK, how about replacing the file u32scan.dll?

Now I do not know what the source of that file is, it could be part
of the TWAIN driver or it may be a part of Windows.

When you get the error message, check the details button and see if
the error message says where the file is located other that in
memory.

The u32scan.dll version information shows it is a PhotoImpact file. I
have searched the internet but have not found any replacement
files. I am going to check if Ulead has a demo of version 11 of
PhotoImpact and see if that has a later usable version of
u32scan.dll. But I am getting further. PhotoImpact will scan the
image in color at low resolutions. At higher resolutions it returns
a T031 error.
Click to expand...

What about compatibility problems with your version of PhotoImpact and
Windows XP?
SP2 is a great upgrade, but there are known problems with some
software.
Your version of PhotoImpact is an older version. You may need to
upgrade. http://www.ulead.com/tech/phasedout.htm
Do you know of any sources that list Twain error codes with a
description of the error?
Click to expand...

If twain.org does not have the codes published, I have no idea.
http://www.twain.org/

On the download page is a PDF of the TWAIN specification.(It may have
the error codes. See Page 8 of the PDF, heading 10.7).
http://www.twain.org/download.htm

Very likely, your error is not coming from the TWAIN driver, it seems
to be a PhotoImpact error.
Click to expand...

Well I feel pretty bad about all this because the scanner is working fine.
It is a parallel port connection and it takes a long time to move high
resolution data from the scanner to the computer. If I am patience enough
the scanner will work at high resolution scans. I do not have enough time
to be patient :-). I think I am going to buy a new dedicated USB scanner.
I think it will be a lot faster and I will not run out of patience.

I am sorry I wasted your time.
--
<Bill>

Brought to you from beautiful Unalaska/Dutch Harbor, Alaska.
N 53° 51.140' W 166° 30.228' (WGS 84)
Click to expand...

No waste.
Up grading is a good idea!

Some of today's USB scanners can scan letter size at 300 DPI in just 30-40
seconds. And scan 35 mm film at 3200 DPI.
 
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