Photo Story 3 quits when importing pictures

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I create a new story and click on the "import picture" button I expect
the file browser window to appear but the application disappears with no
errors. The strange part of this issue is that I am able to drag and drop
pictures on to the story board.
I looked at the event view under the application tab and did not see any
errors. I also re-installed the software twice. Can someone please help...
 
dc said:
When I create a new story and click on the "import
picture" button I expect the file browser window to
appear but the application disappears with no errors.
The strange part of this issue is that I am able to drag
and drop pictures on to the story board.
I looked at the event view under the application tab and
did not see any errors. I also re-installed the software
twice. Can someone please help...
Click to expand...
=================================
I would suspect you may have a problem with
your video driver. It may be worth a try to reduce
your Graphics Hardware Acceleration...if this
helps it's a strong indication that you need to
update your video driver.

And it may be a good idea to do some regular
maintenance:

Running Disk Cleanup, Error Checking and
Defrag on a regular schedule is a good idea.

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

(315265) How to Perform Disk Error Checking
in Windows XP
http://support.microsoft.com/?kbid=315265
(check the two boxes..."Automatically fix file
system errors" and "Scan for and attempt
recovery of bad sectors") the utility will run
the next time you restart your computer.
(run error checking repeatedly until it finds
no errors)

(314848) How to Defragment Your Disk
Drive Volumes in Windows XP
http://support.microsoft.com/?kbid=314848


Just wondering...are you running any of
the following programs?

Stardock's Icon Packager
Replay TV Software
Veritas Netbackup Professional backup
eFax Messenger Plus
AdsGone Popup Killer
Adobe PhotoShop or Elements

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm
 
Hi John,

Thanks for your reply. I figured it out, I used Norton's Go Back
application then re-installed microsoft media player 10 and then Photo Story
3. After I did this it worked.

Thanks,
dc
 
dc said:
Hi John,

Thanks for your reply. I figured it out, I used Norton's
Go Back application then re-installed microsoft media
player 10 and then Photo Story
3. After I did this it worked.

Thanks,
dc
Click to expand...
===================================
If you reverted your drive with Norton GoBack...
there could have been other issues that were
corrected also. I have my doubts that WMP10
was the culprit. Never-the-less...you solved the
problem and I thank you for the update.

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm
 
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