Yaacov said:
Thanks John.
Before I posted I did some research and one of the possible solutions
was your post from 2 months ago (Aug. 07 - Georgia Lady - Photo
Printer Wizard Gone) regarding the Wizard not working. I tried both
commands but they didn't work.
Any other idea?
=================================
When you run the commands do you receive
the correct dialog?
Did you try this one?
Try the following command to
force a reinstall.
Go to...Start / Run and type
(or copy/paste):
regsvr32 /i shimgvw.dll
(yes, the space after the 2 and the space
after the i is required)
Press...Enter...
You should see a dialog box that says:
DllRegisterServer and DllInstall in shimgvw.dll succeeded
Maybe some maintenance would help:
Empty your Temporary Internet Files Folder.
(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897
Running Disk Cleanup, Error Checking and
Defrag on a regular schedule is a good idea.
(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312
(315265) How to Perform Disk Error Checking
in Windows XP
http://support.microsoft.com/?kbid=315265
(check the two boxes..."Automatically fix file
system errors" and "Scan for and attempt
recovery of bad sectors") the utility will run
the next time you restart your computer.
(run error checking repeatedly until it finds
no errors)
(314848) How to Defragment Your Disk
Drive Volumes in Windows XP
http://support.microsoft.com/?kbid=314848
--
John Inzer
MS Picture It! -
Digital Image MVP
Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp
Notice
This is not tech support
I am a volunteer
Solutions that work for
me may not work for you
Proceed at your own risk