Photo Info tool not installing

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I've tried twice to install the new Photo Info Tool, but I get an error
message stating something to the effect that one of the components didn't
install correctly, so the installation gets aborted. I've downloaded the
..msi file twice and installed it separately, but it does not install.

Anybody else run into this problem and/or have a solution?
 
Johnny said:
I've tried twice to install the new Photo Info Tool, but I get an
error message stating something to the effect that one of the
components didn't install correctly, so the installation gets
aborted. I've downloaded the .msi file twice and installed it
separately, but it does not install.

Anybody else run into this problem and/or have a solution?
Click to expand...
===================================
This is a new app and we have no
info on it as yet.

Just a couple of ideas.....

Does your system meet the minimum
requirements?

===
"Supported Operating Systems:
Windows Vista; Windows XP"
Microsoft Photo Info requires 32-bit
versions of Windows Vista or Windows XP
with Service Pack 2 or later and the
Microsoft .NET Framework 2.0 runtime
installed."
===

Did you try disconnecting from the net
and disabling your virus scanner and
firewall before the install?

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
Posted on dpreview, but no response yet.


"Hi Photo-Wiz and others who are seeing the install error towards the end.
We have some data from another user with this issue and we are currently
investigating. I will be sure to post a response once we know more. In the
meantime, feel free to ping me if you have additional questions. My address
is (e-mail address removed)."

Thanks,

Mike Tedesco
Technical Evangelist - Pro Photo Community
Microsoft Corporation
http://www.microsoft.com/prophoto
This posting is provided 'AS IS' with no warranties, and confers no rights

-----
 
Add me the group where the install doesn't finish.

Surprisingly, I just installed Synctoy 1.4 with no problem, but that
doesn't have to monkey with Windows Exployer.
Calmaven
 
Back
Top