Phone call from Dell

  • Thread starter Thread starter Pat Mac
  • Start date Start date
P

Pat Mac

I had a call today from Dell warranty support and they told me that my XPS
410 has an incomplete version of Vista. Supposedly Dell was told by
Microsoft that Vista was ready so they used it on the new computers they
shipped out. Dell said to be patient, that there is a patch being put out
by Microsoft the beginning of next month. This patch is supposed to fix the
drivers and improve the internet connections (some pages loading very
slowly). Is anyone aware of this "patch"? I don't know if this was a pitch
to sell me the extended warranty. I've had a Dell computer before and never
had a problem, but the way the representative talked today it looks like I
may be in for some major problems with this computer in the future..
 
Hello,
I am not sure what type of update they are referring to.
I am checking on what this is. Did they leave a name and number or email?
If so can you forward that on to me?
use my email address that I post with, however remove the online from the
email address.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "Pat Mac" <[email protected]>
|>Subject: Phone call from Dell
|>Date: Fri, 23 Mar 2007 16:45:05 -0400
|>Lines: 11
|>MIME-Version: 1.0
|>Content-Type: text/plain;
|> format=flowed;
|> charset="iso-8859-1";
|> reply-type=original
|>Content-Transfer-Encoding: 7bit
|>X-Priority: 3
|>X-MSMail-Priority: Normal
|>X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
|>X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
|>X-Antivirus: avast! (VPS 000727-1, 03/23/2007), Outbound message
|>X-Antivirus-Status: Clean
|>Message-ID: <#[email protected]>
|>Newsgroups: microsoft.public.windows.vista.performance_maintenance
|>NNTP-Posting-Host: cpe-24-161-58-80.hvc.res.rr.com 24.161.58.80
|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.performance_maintenance:3758
|>X-Tomcat-NG: microsoft.public.windows.vista.performance_maintenance
|>
|>I had a call today from Dell warranty support and they told me that my
XPS
|>410 has an incomplete version of Vista. Supposedly Dell was told by
|>Microsoft that Vista was ready so they used it on the new computers they
|>shipped out. Dell said to be patient, that there is a patch being put
out
|>by Microsoft the beginning of next month. This patch is supposed to fix
the
|>drivers and improve the internet connections (some pages loading very
|>slowly). Is anyone aware of this "patch"? I don't know if this was a
pitch
|>to sell me the extended warranty. I've had a Dell computer before and
never
|>had a problem, but the way the representative talked today it looks like
I
|>may be in for some major problems with this computer in the future..
|>
|>
 
Hopefully they did not ask for a credit card# or any personal information to
"confirm your identity" or "confirm your purchase". If so, you may have just
been scammed.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
I work for Dell at a Kiosk and they have not told us anything of the
sort....Were running 410's with no issue's at all....

Jim



Rick Rogers said:
Hopefully they did not ask for a credit card# or any personal information
to "confirm your identity" or "confirm your purchase". If so, you may have
just been scammed.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org





---
avast! Antivirus: Inbound message clean.
Virus Database (VPS): 000727-1, 03/23/2007
Tested on: 3/24/2007 7:37:43 AM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
Click to expand...



---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 000727-1, 03/23/2007
Tested on: 3/24/2007 7:39:12 AM
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com
 
Back
Top