Phantom message in Outbox

  • Thread starter Thread starter Grod
  • Start date Start date
G

Grod

On a Windows Me system with Outlook,
the Outbox in the folder list has a (1) beside it
indicating one unread message; however, if I look in the Outbox there are
no messages listed at all. If I try to exit Outlook then it asks me if I
really want to do this since there are messages waiting. I suspect I have
to reinstall Outlook but the user can't find the disks. I tried deleting
the Outbox but it won't let me do that, saying you can't delete certain
special folders.

Is there anything I can do short of having the user buy Outlook all over
again so that I can reinstall it.
 
Change your view to show all messages. Also to delete a message from the
Outbox you need to place Outlook in Offline mode (File-> Work Offline)

Hope this helps!
 
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