PGP 9.0.3 and Anti-Spyware

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Just ran the update to MS anti-spyware, rebooted and KABOOM...BSOD with the
PGP whole disk encryption driver (PGPwde??.sys). Unable to boot, so running
their emergency decryption process so I can diagnose. Looks like the
decryption is gonna take 36+ HOURS to complete (8% done after 3 hours).
OUCH! Much different than the 2-hrs it takes to encrypt.

Anyone have any ideas what happened? Anyone else have this occur? Support
from PGP is $300 for this incident, so figured I'd check here first. Not
likely to reinstall, but wanted to see if anyone else has had the same
experience.
 
Ouch. I don't think I have contacts with anyone else running this way, but
I'll ask. On the reboot, the installation process removes the old Shell
Execute hook, and puts in place the new one.

I know nothing about how PGPwde??.sys does its magic, so I've similarly no
idea what sort of a conflict this might be--i.e. is it an installer issue,
or a basic conflict between PGPwd??.sys and the newer Shell Execute hook.

Had you been through other version upgrades with PGP in place?
 
This is a new machine (3.6ghz Intel P4, 3GB RAM, 7200rpm hard drives
w/Promise RAID 0). Just applied the PGP WDE a week ago. Then did a new
install of Anti-Spyware a few days ago. Have rebooted many times
successfully since then. Today's anti-spyware program update and reboot is
what coincided with the problem.

What a nightmare. UNbelievable how long the PGP decrypt is taking. 7 hrs
after beginning, 18% done. Huboy. I'm anxiously awaiting to see if anything
is left when it's done.

Also, the "??" aren't the real characters in the module name (dummy me,
didn't write them down).
 
I wasn't too worried about the name, but I had to type something, so I used
what you did....

The only semi-useful response I've had is from someone who says:

"Can't help you here since I'm not using PGPdisk.. exactly for the above
reason, the driver (even previous versions) doesn't seem to play well
with the system and may screw up things.. even if you don't encrypt the
whole disk; my approach is using http://www.truecrypt.org/ to create
virtual volumes on a regular disk ...and it seems to work well enough"
 
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