What OS and SP level? The KB citation has two different methods--one for XP
SP2, and the other for all earlier versions covered by this beta--you have
to follow a link to a second KB, and use the workaround paragraph in that
second KB article to do the fix in the older versions, as I recall. That's
why I often post the third-party utility. I do post one which isn't useful
on WinMe or earlier, because those Windows versions aren't covered by this
beta.