Personal Folders (.pst) import not working w/ Outlook 2000

  • Thread starter Thread starter Calien
  • Start date Start date
C

Calien

I'm supporting a client who backed up her PST
files/folders to reformat the computer (Win2000Pro).
Reinstalled Outlook 2000 but importing .pst files is not
working. Error message: "Properties for this information
service must be defined prior to use". I have already
checked the MS support & KB site for a solution. The only
reccomendation I found was to unset the file as Read-Only.

Easy. However, none of the files are, or were read-only.
The .pst file needed to be imported is residing on the
local HD with full access rights.

Any suggestions?

~ Calien
 
a dumb question..........have you configured the profile
for the user ? You might also want to run scanpst, a
utility to check the integrity of the PST
 
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