Personal Folders file not closed properly

  • Thread starter Thread starter hwince
  • Start date Start date
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hwince

While operating under Win Vista Premium Home using MS Office Pro
2007's Outlook 2007, I have multiple profiles. In each, I periodically
(not every time) when opening Outlook, I get the error message
"Microsoft Office Outlook; A data file did not close properly the last
time it was used and is being checked for problems. Performance might
be affected while the check is in progress." This message gradually
"fades" away, but Outlook seems to take forever to display newly-
downloaded message. Even though there shows to be two (2) new messages
in Inbox, it may take ten minutes or more to display any new message.
This certainly does not seem normal. To the best of my knowledge,
Outlook has finished "doing its thing" each time before I Exit from an
active profile. Any suggestions?
 
I had similar problems with Outlook 2007. Turned out to be (with high
certainty) GOOGLE DESKTOP OUTLOOK TOOLBAR.

My computer (and Outlook in particular) is very complex. My list of add-ins
is almost as long as my inbox.

*IT IS ALMOST ALWAYS GOING TO BE AN ADD-IN THAT GIVES YOU THIS PROBLEM*

First thing to do is make sure Outlook IS closing properly. Open Task
Manager (CTRL+SHIFT+ESC) and click the PROCESSES tab. Look for outlook.exe.
Exit outlook and watch that the process does, in fact, disappear. Then
re-open outlook. Do you get the "Data file" error? If you do, and outlook
DID close completely, that's a sign that it's likely an addin.

Next, go to addins. Tools - Trust Center - COM Addins - Go.
Disable one. Exit outlook (making sure the process is cleared in Task
Manager). Reopen. If you still get the error, reenable that addin and
disable another. Repeat until you find the offending addin.

In my case, it was GOOGLE DESKTOP OUTLOOK TOOLBAR. Interestingly, it
appears that just by disabling it (which stopped the error!) then re-enabling
it fixed the problem. That reminded me about what is different about this
computer versus my previous build. First, my previous build didn't have GDOT
(sign #1) and the previous build worked perfectly. Second, this computer had
GDOT installed FIRST, THEN Outlook 2007 was installed. Perhaps that is a
clue. Especially since disabling, restarting Outlook, then reenabling seems
to have fixed it.

Final words. My actual experience was:
1) Disable GDOT
2) Exit Outlook
3) Restart - No Error
4) Exit Outlook
5) Restart - Got a warning that "outlook encountered problems with GDOT. Do
you want to disable the addin". Interesting... I HAD disabled it!... but I
clicked YES.
6) Outlook continued starting - No Error
7) Exit Outlook
8) Restart - No problem
9) Reenable GDOT
10) Exit Outlook
11) Restart. no problem. seems to be fixed!
 
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