Personal folders/contacts

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Guest

I am running windows XP & Outlook 2003 (new installation) --there are two
mail 'folders'. One is "personal folders" & the other is "My Outlook data"
(which I have set as my default data location. The problem is that "personal
folders' seems to be ruling the roost. Mail goes in and out of those folders.
I have set my default data to "My outlook data" where my past info(mail
folders and contacts) appear. I want to get rid of "personal folders" and
have all data go through my outlook data folder. How do I do it?

another issue is that the send/recieve button does not function. I have to
go to hit the down arrow on 'send/recieve' and choose my ISP 'inbox' to
send/recieve. Are these issues related?

thanks
 
Did you restart Outlook after changing the default delivery location?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Orcas2369 said:
I am running windows XP & Outlook 2003 (new installation) --there are
two mail 'folders'. One is "personal folders" & the other is "My
Outlook data" (which I have set as my default data location. The
problem is that "personal folders' seems to be ruling the roost. Mail
goes in and out of those folders. I have set my default data to "My
outlook data" where my past info(mail folders and contacts) appear. I
want to get rid of "personal folders" and have all data go through my
outlook data folder. How do I do it?

Click Tools>E-mail Accounts>Next. IN the "Delivery new e-mail to the
following location" drop-down at the bottom left, select the data store you
wish to use. Click FInish. Stop and restart Outlook. Then right-click on
the root of the folders you don't want and choose Close.
another issue is that the send/recieve button does not function. I
have to go to hit the down arrow on 'send/recieve' and choose my ISP
'inbox' to send/recieve. Are these issues related?

Configure your "All Accounts" send/receive group so that it includes the
account you want. CLick Tools>Options>Mail Setup>Send/Receive. Select All
Accounts and click Edit. Select the account and check the box labeled
"Include the selected account in this group". Click OK, Close, then OK.
 
You got it by golly!

thanks

Brian Tillman said:
Click Tools>E-mail Accounts>Next. IN the "Delivery new e-mail to the
following location" drop-down at the bottom left, select the data store you
wish to use. Click FInish. Stop and restart Outlook. Then right-click on
the root of the folders you don't want and choose Close.


Configure your "All Accounts" send/receive group so that it includes the
account you want. CLick Tools>Options>Mail Setup>Send/Receive. Select All
Accounts and click Edit. Select the account and check the box labeled
"Include the selected account in this group". Click OK, Close, then OK.
 
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