Personal Contacts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

Steps Taken:

New (email)
To.......
Show names from the: (drop-down)

Problem:

Some users have the option to select an email recipient from "Personal
Contacts" where that option is not visible to others. How do I add this
option to the drop-down list?

Thank you, in advance
 
You left out all the relevant information.
It would be useful to know your Outlook version, information store, and how
the Outlook Address Book Service is configured.
 
2002 w/SP2

Sue Mosher said:
Outlook version?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Check the Properties of the contacts folder in question to make sure that
its Outlook Address Book box is checked.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
2002 w/SP2.

Perhaps you could walk me through where to get your other questions answered.

Russ Valentine said:
You left out all the relevant information.
It would be useful to know your Outlook version, information store, and how
the Outlook Address Book Service is configured.
--
Russ Valentine
[MVP-Outlook]
mikem said:
Hello,

Steps Taken:

New (email)
To.......
Show names from the: (drop-down)

Problem:

Some users have the option to select an email recipient from "Personal
Contacts" where that option is not visible to others. How do I add this
option to the drop-down list?

Thank you, in advance
 
Sure.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.



--
Russ Valentine
[MVP-Outlook]
mikem said:
2002 w/SP2.

Perhaps you could walk me through where to get your other questions
answered.

Russ Valentine said:
You left out all the relevant information.
It would be useful to know your Outlook version, information store, and
how
the Outlook Address Book Service is configured.
--
Russ Valentine
[MVP-Outlook]
mikem said:
Hello,

Steps Taken:

New (email)
To.......
Show names from the: (drop-down)

Problem:

Some users have the option to select an email recipient from "Personal
Contacts" where that option is not visible to others. How do I add
this
option to the drop-down list?

Thank you, in advance
 
I'm having this same problem in Outlook 2002 SP3. However, the "Outlook
Address Book" box is greyed out on my system.

I'm trying to create distribution lists and send e-mails to personal
contacts, but I'm unable to do so.

Thanks,
Austin
 
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