Personal Contact not available

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

A user is creating a new email in outlook 2003 with exchange 2003, When they
click on the to Field: The Select Names Dialog Box is displayed, under the
Show Names From The: drop down, the user selects their contacts but the
contacts are not displayed. I verified that the client does have contacts
listed in their personal pst file, how do I get these to be displayed.
 
athompson said:
A user is creating a new email in outlook 2003 with exchange 2003,
When they click on the to Field: The Select Names Dialog Box is
displayed, under the Show Names From The: drop down, the user
selects their contacts but the contacts are not displayed. I verified
that the client does have contacts listed in their personal pst file,
how do I get these to be displayed.
Click to expand...

Have they enabled the Contacts folder as an e-mail address book?
 
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
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