Personal contact list causing outlook to shut down

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Guest

I ran into this problem today with one of my users. The version is Outlook
2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
up: "The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method." The only opiton you have
is to click "ok" which then gives the user this message: " Microsoft Office
Outlook has encountered a problem and needs to close."

Any ideas of how this happen or how to fix it.

Thank
 
There are countless ways to corrupt the Outlook Address Book Service.
Solutions depend on which method was used to corrupt it, the information
store, and the transport--none of which you posted. Read the generic
solutions, then apply them to your situation:
It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
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