Perpetual "Please wait while Setup updates your configuration files"

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Computer Genie

How does one clear the [flag/key] which causes Setup to
update configuration files on startup? Where is it?

Because some setup was botched--I suspect by Norton
Antivirus-- I cannot do anything with this client's
computer--no system restore, no windows updates, no more
installs whatsoever. (So I can't reinstall NAV and use
Add/Remove Software to remove it.)

I've configured the computer down to Explorer and Systray
on startup (had to rename ptsnoop). MS Tech support says
all that's left is the clean boot error detection process
to find the entry in system.ini or win.ini.

I'm thinking of going through the laborious NAV manual
removal process, but that's just as time consuming. Can
anyone think of a more direct approach?

You have my profuse thanks in advance if you can help.

Computer Genie
 
Computer Genie --

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Use the above utility to remove all traces of a previous version of Norton AntiVirus.


--
Nicholas

----------------------------------------------------------------------


| How does one clear the [flag/key] which causes Setup to
| update configuration files on startup? Where is it?
|
| Because some setup was botched--I suspect by Norton
| Antivirus-- I cannot do anything with this client's
| computer--no system restore, no windows updates, no more
| installs whatsoever. (So I can't reinstall NAV and use
| Add/Remove Software to remove it.)
|
| I've configured the computer down to Explorer and Systray
| on startup (had to rename ptsnoop). MS Tech support says
| all that's left is the clean boot error detection process
| to find the entry in system.ini or win.ini.
|
| I'm thinking of going through the laborious NAV manual
| removal process, but that's just as time consuming. Can
| anyone think of a more direct approach?
|
| You have my profuse thanks in advance if you can help.
|
| Computer Genie
 
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