Permissions to run Outlook on small net with exchange

  • Thread starter Thread starter Ed.
  • Start date Start date
E

Ed.

Hello,
We have a small network, with a windows 2000 server controlling our
domain. We've recently got a secretary, who we want to run Outlook for
email (which connects to exchange) but it won't run unless we give her
administrator priveleges. All other users are administrators so we've not
had this issue - 3 developers. I can't see any permissions in Active
Directory on the server that seem to relate directly to outlook or exchange.
Has anyone got any ideas? Currenty she is a member of "Domain Users", but
have tried other things also with no luck, besides administrator. When she
tries to log in it comes up with a "Enter Password" screen, prompting for
user, password and domain. Entering in her credentials does not help as it
just prompts again.

Best Regards,
Ed.
 
Make her a member of the local administratorsgroup on the workstation.
 
She shouldn't need admin rights to run Outlook, although if this is an
earlier version, you may need to temporarily grant her domain account local
admin rights to run it the first time.
The computer *is* joined to the domain and she's logging in with her correct
account on the domain, right? What version of Exchange are you running?
 
Hello,
A little more information. Yes she is part of the domain, sorry for not
clarifying that point earlier. Will try some of the suggestions and get
back to you all. Thanks to everyone so far.

Ed.


"Lanwench [MVP - Exchange]"
 
Hello everyone.
OK. Have tried everyones suggestions. This is where I am at.

User is part of the domain.
User has "domain users" membership in active directory.
Exchange is 5.5
Server is Win2k server
Workstation in win2k prof

Have tried making the user part of the local machines administrators group.
No luck.
Have tried to make them an administrator while setting up the account, then
removing them from that group. Once removed, outlook started asking for a
password again.

Another interesting point. Have looked at my own login and found that I am
a member of many things, including "Administrator" and "Domain Admins". I
removed these 2 from myself and found that I experience the exact same issue
as the secretary. In short, any users on our domain can only access outlook
email hosted on our exchange server if they are members of either
"Administrator" or "Domain Admins". There must be a better way to do this.
Sounds like there's something strange with our server setup.

Any ideas?

All the best,
Ed.


Ed. said:
Hello,
A little more information. Yes she is part of the domain, sorry for not
clarifying that point earlier. Will try some of the suggestions and get
back to you all. Thanks to everyone so far.

Ed.


"Lanwench [MVP - Exchange]"
She shouldn't need admin rights to run Outlook, although if this is an
earlier version, you may need to temporarily grant her domain account local
admin rights to run it the first time.
The computer *is* joined to the domain and she's logging in with her correct
account on the domain, right? What version of Exchange are you running?
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