Periodic Word Crash

  • Thread starter Thread starter PT
  • Start date Start date
P

PT

On my system, Word 2003, WinXP Home, every day or so, while working in Word,
I suddenly get this message:

"Debug Error
Program c:\....\winword
Abnormal program termination
Press retry to debug"

I press retry, and Word shuts down. Sometimes when I restart Word, it opens
with a screen with some gibberish about normal.dot, and lets me retrieve the
file I was working on. Sometimes it's lost.

This happens often enough that it's really begun to annoy me.

What's going on?
 
This didn't really address my situation. In my case Word opens normally and
runs normally for a while before the error message opens. The error message
I described wasn't one of those in your referenced link. Finally, the crash
only occurs very intermittently, perhaps every 20+ times i use Word.

--
PT
See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
If you are getting a message about Normal.dot, then there's a good chance
that it is corrupt. But an intermittent problem is, as I'm sure you know,
the most difficult kind to troubleshoot. If you post back with the exact
error message you're getting and details about what you're doing when you
get it (typing, saving, printing, selecting a menu item [which one?],
closing, etc.), we may be better able to help you.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

PT said:
This didn't really address my situation. In my case Word opens normally and
runs normally for a while before the error message opens. The error message
I described wasn't one of those in your referenced link. Finally, the crash
only occurs very intermittently, perhaps every 20+ times i use Word.

--
PT
See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
Click to expand...
 
This didn't really address my situation. In my case Word opens normally and
runs normally for a while before the error message opens. The error message
I described wasn't one of those in your referenced link. Finally, the crash
only occurs very intermittently, perhaps every 20+ times i use Word.

--
Click to expand...
Have you tried Detect & Repair?
 
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