Pen annotations on slide show periodically disappearing?

  • Thread starter Thread starter Pen User
  • Start date Start date
P

Pen User

The pen annotations I am making on my slide shows are
periodically disappearing. Every few minutes or when I
change the slide, they will just disappear. Anyone have
any idea what is going on?
 
Off the top of my head I don't, but that doesn't mean anything. Help will
probably require more information, so let's start with:
Can you give any hints as to what else is happening when your ink gets lost?
Does it always happen if you have been on a slide for a long period of time?
If so, how long?
Guessing you are using PPT2003 on a tablet, but which tablet, running which
version of the Tablet OS?
Has it always been this way, or did it recently change?
Are you sure you are running with the most recent drivers for your tablet?
One more question, is the ink really disappearing, or does it just not show
anymore? (For example, do the annotations show if you save annotations and
re-open the presentation file?)

--
Kathryn Jacobs, Microsoft PPT MVP
If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/
Get PowerPoint answers at http://www.powerpointanswers.com
Get OneNote answers at http://www.onenoteanswers.com
Cook anything outdoors with http://www.outdoorcook.com
I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived
 
Sorry for the lack of details...

I am running Windows XP PRO with Office 2003.

I am using the Wacom Intuos tablet to make pen annotations, though the pen annotation will disappear whether I make them with the tablet pen or with the mouse.

Like I said, the annotations disappear a few minutes after they are made as if the screen is being wiped at regular intervals. They are really disappearing - completely gone.

It has always happened on the machines that have a particular image on it. I cannot think of a significant difference between these machines and the machines that it does work on, and I cannot think of such a difference that might result in this effect.

I have tried:

Updating the drivers for the tablet.
Resetting Powerpoint settings to default.
Uninstalling and reinstalling Office.
Updating Office.
Re-imaging the machine.

I have put a lot of critical thought into this, it is a toughie. Just hoping someone smarter than me has run across the same thing before and figured out what was going on. Thanks.
 
Does the situation get any better if you turn down hardware acceleration?
What if you update the actual video driver on the machine?

I'm testing here on both my tablet and my desktop (with Wacom Graphire). Not
seeing what you are seeing, but still playing around. To make it a little
easier on us both, can you tell me anything about the machine(s) that the
problem happens to. I'm looking for anything in the realm of hardware or
software that might be on those machines that I don't have here but someone
else might.

--
Kathryn Jacobs, Microsoft PPT MVP
If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/
Get PowerPoint answers at http://www.powerpointanswers.com
Get OneNote answers at http://www.onenoteanswers.com
Cook anything outdoors with http://www.outdoorcook.com
I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived
 
Kathryn

The machines are Gateway 300X's with built-in video adapters

I tried adjusting the hardware acceleration but that did not help

What role does the video adapter/hardware acceleration play in the use of pen annotations?
 
I'll answer this one first, as it is easier: If the visibility of the
annotations come and go, that would lead me to believe that you are not
running with the most recent video drivers for the machine. I would check
with the manufactuer's website for either the computer or the graphics card
and see if there are updated drivers available.

--
Kathryn Jacobs, Microsoft MVP PowerPoint
Get PowerPoint answers at http://www.powerpointanswers.com
Cook anything outdoors with http://www.outdoorcook.com
Get OneNote answers at http://www.onenoteanswers.com

If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived


Pen User said:
----- Kathryn Jacobs wrote: -----

One more question, is the ink really disappearing, or does it just not show
anymore? (For example, do the annotations show if you save annotations and
re-open the presentation file?)
Click to expand...
with Powerpoint 2003, though this is a different problem from the original
question.
When we advance to another slide and then return to the previous slide,
Click to expand...
the pen annotations will have disappeared from sight even though they are
still there. We can get them to reappear by blanking and unblanking the
screen. Or by (like you said) ending the slide show, upon which you can
save the pen annotations.
 
The role of the video adapter/driver/hardware acceleration/etc.: Making sure
things show right. If your annotations aren't showing, then you likely don't
have the most recent video drivers (see my answer to your next post). In
your case, I would also wonder if the pointer device drivers are out-of date
as well, especially as I know that WACOM has released new drivers for most
of thier pen systems in recent months.

If you need a more complete answer as to why the annotations aren;t showing,
you will need to post back and hope that someone with a more thorough
understanding of how all the drivers work together to make things visible
and invisible on the screen. I'm not the expert there :)

--
Kathryn Jacobs, Microsoft MVP PowerPoint
Get PowerPoint answers at http://www.powerpointanswers.com
Cook anything outdoors with http://www.outdoorcook.com
Get OneNote answers at http://www.onenoteanswers.com

If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived


Pen User said:
Kathryn,

The machines are Gateway 300X's with built-in video adapters.

I tried adjusting the hardware acceleration but that did not help.

What role does the video adapter/hardware acceleration play in the use of
Click to expand...
pen annotations?
 
Back
Top