When I start MS word it gives error. "Microsoft office word has encountered a problem and needs to close " It shows Mod name as msvcr80.dll.
Also there is no template folder . It is missing. Hence can not find Normal.dot file.
Please help.
If you insert your Office CD (which version by the way?) you should get an option to do a repair install - this will copy and replace any missing/corrupt files
Uninstall from control panel. Clean up and delete all temp files, Defrag, reboot and reinstall Word. I am a firm believer in installing anything over 100 mb to a clean & defraged hd!
